Our main focus is to understand our client’s needs and fulfill them. We aspire to exceed our client’s expectations and our guarantee is to keep our clients safe and secure.

*JOB REQUIREMENTS:*

* Must be double vaccinated to work at the mall locations. VP Protection as a company does not mandate vaccines, but some Clients who hold our large mall site contracts mandate this policy.
* Must hold a valid security guard license issued by the Ontario Ministry of Community and Correctional Services.
* Valid First Aid and CPR certificate.
* Secondary School Diploma or equivalent.
* Minimum one year in a security supervisor role
* Two years of security experience in a High Traffic Mall or Retail Industry is an Asset
* Must have knowledge of other residential database software.
* Comprehensive knowledge of common security policies and various related Acts, Codes, and WHMIS
* Available to work a variety of shifts including days, evenings, nights, and weekends.
* Knowledge of CCTV Systems, Access Control Systems and Alarm Monitoring.
* Highly developed interpersonal and customer service skills, including conflict resolution, problem solving, decision making, situational assessment and communication skills.
* Must be able to walk, run, stand for extended periods of time, in addition to climbing stairs.
* Knowledge of radio usage
* Must have excellent customer service skill
* Good report writing and note taking skills

*JOB RESPONSIBILITIES:*

* Act as an exemplar of security through clear understanding of procedures and excellent work ethics.
* Assist Security Guard team in ensuring the safety and security of people, valuable materials, and classified documents pertaining to the premises.
* Ensure that all Security Staff are trained and are adhering to Site Procedures and Policies through consistent supervision and periodic test administration using the site training check list.
* Efficiently supervise and manage Security Staff performance, informing Operations, utilizing the corrective discipline process, and taking any necessary disciplinary action
* Access control and CCTV monitoring
* Patrolling Commercial site, and traffic control and/or directing foot traffic
* Internal and external foot patrols
* Conduct lock ups and open ups
* Communicate with on site tenants in person, via telephone and/or email when required
* Ability to prioritize and execute tasks and delegate instruction to a team of guards
* Escalate performance concerns to head office management and support additional training requirements when needed
* Monitor the dress, deportment, and written reports of staff.
* Managing daily activities of staff to ensure qualified coverage of security functions.
* Act as the liaison between the Security Unit, Administration Managers, and local Emergency services
* Act as first responder in case of emergency, first aid or any other intervention.
* Conduct regular inspections of the serviceability of firefighting and other equipment.
* Access control, CCTV surveillance, contractor escorts & report writing.
* Inspect entry and exit logs of personnel, materials, and vehicles at every start and end of shift
* Meticulous memo book writing/report writing/incident reports
* Be completely accountable for all eventualities on site, including but not limited to, parking enforcement, areas under maintenance, restricted areas, any other incidences.
* Keep an open line of communication and availability with team and Operations and responding to site emails in a timely manner

Job Types: Full-time, Part-time
Part-time hours: 24-40 per week

Salary: From $17.00 per hour

Flexible Language Requirement:
* French not required
Schedule:
* 8 hour shift
* Day shift
* Evenings
* Evening shift
* Monday to Friday
* Morning shift
* Night shift
* Weekend availability
* Weekends only
Supplemental pay types:
* Overtime pay



Ability to commute/relocate:
* Toronto, ON: reliably commute or plan to relocate before starting work (required)

Experience:
* Customer service: 1 year (required)
* Security Guard: 1 year (required)
* Mall Security: 1 year (preferred)

Licence/Certification:
* Ontario Security Licence (required)
* First Aid Certification (required)


Work Location: One location%29388825% %%protective%%

posted 30+ days ago