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Bilingual sales and customer service agent in Québec

belairdirect
Entry Level, Early Career
From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you’ll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.

In return, we’ll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts – the best the industry has to offer. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can help shape the future of insurance, win as a team, and grow with us.

About the role

Your schedule:

Evening schedule, Monday to Friday from 11:00 a.m. to 8:00 p.m., with a Saturday in rotation out of 4.

As a bonus, all your shifts will be enhanced by a 6% evening bonus and we guarantee you a daytime schedule after 12 months on the job!

What you bring to the table :

You are bilingual (French & English) or unilingual French
You are a natural communicator and know how to listen and empathize with people
You are tech-savvy and comfortable working between different systems
You can multi-task and stay cool under pressure

In Quebec, our Sales Agents need to have or obtain their AMF insurance sales licence. To be considered for this role or our training program, one of the following situations must apply to you:

You have a high school diploma + three years of full-time customer service experience in Canada; OR
You have a university degree or college diploma; OR
You have your AEC in P&C insurance; OR
You have experience and/or education outlined above, but it was obtained outside of Canada. In this case, you will need to complete an equivalency evaluation from MIFI

Don’t worry - we’ll guide you every step of the way! We will also ask you for supporting documents.

What you’ll do here

belairdirect is a leading Canadian insurance company that provides car, home, and auto insurance directly to customers. We have innovative, industry-leading apps and online experiences that help customers easily learn about our products and get quotes quickly. Whatever way they find us, our Sales professionals are the true stars of our customer-service experience.

As a permanent Sales professional with our team, you will be an expert in simplifying insurance for both current and potential customers. For both inbound and outbound calls, you’ll listen to people’s insurance needs and let them know their options and associated benefits in a way that’s easy to understand.

BEL-QC

#LI-Hybrid

#LI-Belair

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

A financial rewards program that recognizes your success

An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

An extensive flex pension and benefits package, with access to virtual healthcare

Flexible work arrangements

Possibility to purchase up to 5 extra days off per year

An annual wellness account that promotes an active and healthy lifestyle

Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

Inspiring leaders and colleagues who will lift you up and help you grow

A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact, belairdirect, or Johnson Insurance, please apply for this role on Contact People.%33940269% %%customer%%