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Prodigy Personnel
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Graybar Canada
Customer Service Representative
_*Prodigy Personnel *__is a high-level recruitment firm, where our committed staff members take the time to find full-time, contract and permanent career opportunities for our associates. At __*Prodigy Personnel, *__we pride ourselves in our continual belief that connecting our clients, community, and people makes for a successful partnership._
Currently, we are assisting our client with their search for a *Customer Service Representative in Brantford, ON ! *Successful candidates will be responsible for various general labour duties answering incoming calls, data entry, SAP experience is an asset. This position operates from *Monday to Friday *and is available full-time.
*Responsibilities: *
* Answer all customer calls promptly and professionally
* Answer and follow up on all emails from customers and other branches of the business
* Contact customers for appointment times and track pre-booked appointments.
* Communicate any errors or problems directly to their leader
* Assist, investigate and correct customer issues and order delays in a timely manner
* Inputs all relevant data for each freight movement into computer system (SAP)
* Filing and other administrative tasks as needed
* Perform all other duties as assigned
*Qualifications: *
* Proficient when working with MS Office (Excel, Word, PowerPoint, Outlook)
* Strong attention to detail and organizational efficiency
* Experience in the transportation/logistics/industry is an asset
* Previous Dispatching experience is considered a large asset
* SAP experience is needed
* Must have patience with drivers and strong Customer Service Skills
* Must have great attendance and good attitude
*Shift: * 11am to 7pm
*Bus Route*: Yes
Job Types: Full-time, Permanent
Salary: From $21.00 per hour
Benefits:
* Casual dress
* Flexible schedule
* Housing allowance
* On-site parking
* Work from home
Flexible Language Requirement:
* French not required
Schedule:
* Day shift
* Monday to Friday
Ability to commute/relocate:
* Brantford, ON: reliably commute or plan to relocate before starting work (required)
Experience:
* Customer service: 1 year (preferred)
Work Location: One location
Application deadline: 2023-01-19
Expected start date: 2023-01-23
Currently, we are assisting our client with their search for a *Customer Service Representative in Brantford, ON ! *Successful candidates will be responsible for various general labour duties answering incoming calls, data entry, SAP experience is an asset. This position operates from *Monday to Friday *and is available full-time.
*Responsibilities: *
* Answer all customer calls promptly and professionally
* Answer and follow up on all emails from customers and other branches of the business
* Contact customers for appointment times and track pre-booked appointments.
* Communicate any errors or problems directly to their leader
* Assist, investigate and correct customer issues and order delays in a timely manner
* Inputs all relevant data for each freight movement into computer system (SAP)
* Filing and other administrative tasks as needed
* Perform all other duties as assigned
*Qualifications: *
* Proficient when working with MS Office (Excel, Word, PowerPoint, Outlook)
* Strong attention to detail and organizational efficiency
* Experience in the transportation/logistics/industry is an asset
* Previous Dispatching experience is considered a large asset
* SAP experience is needed
* Must have patience with drivers and strong Customer Service Skills
* Must have great attendance and good attitude
*Shift: * 11am to 7pm
*Bus Route*: Yes
Job Types: Full-time, Permanent
Salary: From $21.00 per hour
Benefits:
* Casual dress
* Flexible schedule
* Housing allowance
* On-site parking
* Work from home
Flexible Language Requirement:
* French not required
Schedule:
* Day shift
* Monday to Friday
Ability to commute/relocate:
* Brantford, ON: reliably commute or plan to relocate before starting work (required)
Experience:
* Customer service: 1 year (preferred)
Work Location: One location
Application deadline: 2023-01-19
Expected start date: 2023-01-23