Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

Location:

1 Presidents Choice Circle, Brampton, Ontario, L6Y 5S5

At Loblaw, we help millions of Canadians get through their best days, worst days, celebration days, and every day. Through our innovation and quality products, we’re here for our friends, neighbours, family members and colleagues.

We succeed through collaboration and commitment and set a high bar for ourselves and those around us.

We’re looking for adaptable people who are thrilled to join us in our goal of helping Canadians Live Life Well®. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We promote leaders at every level and support our people to follow their passion.

Job description

Job Profile: Specialist, Quality Assurance – Non-Food & Food (LBL)

Reports to: Sr. Manager, Quality Assurance – Non-Food

Role Mandate:

Reporting to the Senior Manager, Quality Assurance, the Quality Assurance Specialist is responsible to ensure that Control Brand Products and factories are in conformance with respective safety and quality standards. The position requires the ability to work collaboratively with the broader QA team, including the Importer of Record team, business stakeholders and vendors to drive compliance and consistent customer experience. The role has significant potential for personal growth for a motivated and enthusiastic product safety and quality professional, in both food and non-food product categories.

Accountabilities:
Perform risk assessment evaluation for potential Control Brand factories
Remain current with product safety and quality trends, issues and initiatives within the food and non-food industries
Develop quality plans and coordinate QA Audit report reviews and Customer complaint investigations
Drive continuous improvement product quality initiatives with vendors
Assist in managing customer complaints, including identifying trends and driving resolution and year over year improvement
Collaborate with suppliers/manufacturers, as needed, on quality related issues to ensure corrective and preventative actions
Proactively seek resolution to issues according to Management Information reports and resolve issues within appropriate timelines and ensure vendor accountability
Assist Senior Quality Assurance specialists with special projects relating to data analysis, quality assurance duties and other initiatives
Liaise with internal and external business partners to ensure all aspects of the needs are addressed
Support the Importer of Record initiatives, including the certificate management process
Role Requirements:
University education or equivalent in Food Science, Engineering, Pharmacy or equivalent subject area
Minimum 3 years previous work experience required; retail, management consulting, or consumer goods experience strongly preferred
Able to work successfully as an individual requiring minimal direction and as a team member
Able to influence and interact effectively with all levels at retail/distribution, vendor and office locations
Strong interpersonal and communication skills
Effective problem-solving skills
Straightforward practical way of thinking and problem solving
Results oriented
Highly organized with a strong focus on detail and accuracy
Excellent excel and data analysis skills

At Loblaw, we respect the environment, source products with integrity and make a positive difference in the community. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers.

Loblaw recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization.

Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

Loblaw is committed to sustainability by sourcing products with integrity and making a positive difference in the community. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

Employment Type:

Full time

Type of Role:

Regular

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.%8692154% %%techinfo%%

posted 30+ days ago