Build a meaningful career

At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives.  The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.

Reporting to the Clinical Supervisor of iCBT, you will offer interactive cognitive behavioral therapy (iCBT) to a varied clientele on a digital platform. After an initial assessment conducted over the phone or through video, you will assign structured CBT modules to the client. Your responsibility will be to monitor and respond to their answers, and support the client as they progress through modules featuring videos, educational content and exercises.

Benefits: 

• Work remotely
• Clinical supervision available
• Varied schedule with lots of flexibility
• Corporate culture focused on training and professional development

Responsibilities:

• Work with our clinical team to onboard and learn the process of AbilitiCBT and how to administer the product most effectively
• Once scheduled, you will contact clientele by phone to initiate the process, develop and document an understanding of their mental health condition and the factors that support or inhibit recovery as well as reviewing relevant history and reviewing safety factors and consent form review
•  Assess risk and severity with the use of assessment tools
• Provide any of the following interventions if required:
  • More in-depth assessment
  • Referral to additional psychiatric/psychological, step-up or emergency services
  • All other related tasks.

• Provide follow-up of case files using the provided clinical models
• Provide quality clinical services and follow case management protocols

Qualifications and skills required:

• Master's degree in Social Work or Ph.D. or equivalent in Psychology
• Registration with the Ontario College of Social Workers and Social Services Workers (OCSWSSW) or the College of Psychologists of Ontario (CPO) is mandatory
• 5 years post-graduate counselling experience in a mental health or disability management setting
• Certificate, significant graduate training or course in CBT - asset
• Experience assigning and treating an adult population with clinical depression, anxiety disorders, grief and loss, social anxiety, post-partum, OCD, pain management and trauma
• Training in substance use disorders and Trauma is an asset
• A clinical based cognitive-behavioral model approach expertise
• Bilingualism in English and Spanish either written or oral is an asset
• Aptitude and/or experience to manage crisis or high-risk situations (suicidal or homicidal thoughts, domestic violence, child protection, public protection)
• Capacity to evaluate an addiction and co-morbid conditions is an asset
• Computer skills (Over the phone and web-based, video-conferencing)
• Reliable high-speed internet is required.
• Quiet, private setting in which to initiate phone calls or video calls with client for their initial intake

Where permitted by law, LifeWorks employees must be fully immunized to access a LifeWorks office or customer premises.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to talentacquisitiononboarding@lifeworks.com

Fulfilling work that matters

LifeWorks is in the business of helping organizations help their people and in the process, we strive to elevate ours. We're always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve. We appreciate the interest of every applicant; however, we contact only those selected for an interview.

At LifeWorks, we are committed to putting our people first.  Our priority is to optimize the health and productivity of our people.  In light of COVID-19, our company continues to monitor the global situation and following local guidance in each of our communities to ensure the health and wellbeing of our employees.  Safety is our highest priority, and while the goal is to ultimately return to the office, we are currently working remotely and are connecting with candidates through virtual interviews, recruitment events, and information sessions.  We are excited to connect with you virtually, and look forward to receiving your application.