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Tenant Support Worker - Evangel Hall Mission

May 21, 2024
Old Toronto, Ontario


Reports to: Housing and Residences Manager
Status: Full-time, continuing employment, tentative starting date of late May
Schedule: Monday - Friday 9:00 am-5:00 pm
Location: 552 Adelaide St West

Do you want to be part of an organization that is working to lift up the community through improving emotional, social and spiritual health and well-being for all? Are you interested in developing and strengthening communities experiencing poverty and homelessness through supportive services and advocacy? Are you someone who is looking to make a difference in the world? Then this may be the career opportunity you’ve been waiting for! 

Our Tenant Support Worker is an important contributor to our organization, supporting vulnerable adults experiencing poverty and homelessness. 

Founded in 1913, Evangel Hall Mission (EHM) is a multi-service agency that provides support to people who are experiencing homelessness and poverty. Our Residences offer permanent, independent housing to individuals and families who are experiencing homelessness or at-risk of homelessness. Tenant Support Workers establish positive relationships with a diverse tenant population including people who are at risk of homelessness, fleeing abuse, or are experiencing medical, mental health or addiction issues. The Tenant Support Worker works with tenants to overcome the various challenges that arise when living in a social housing environment. The position facilitates the development of personal support networks by utilizing support within communities, family members, peer support initiatives, and self-help groups.  

We are looking for a Tenant Support Worker to join our team who cares about the same things. As a team we value non-judgmental acceptance, honouring commitments, transparency, continuous learning, accountability, and collaboration. If this speaks directly to you, then consider joining our team! 

What you would bring to the role: 
  • Successful completion of a post-secondary degree or diploma in social service work, community management, social sciences, a related field or 2 years of equivalent experience. 
  • Knowledge of social housing, service standards and principles. 
  • Ability and skills in the areas of crisis intervention, conflict resolution and problem-solving.  
  • Skilled in supporting clients from a variety of backgrounds, including people who may be experiencing mental health crisis or addictions.
  • Strong active listening skills and good writing skills.
  • Flexible team player with ability to collaborate and support others in the achievement of results.
  • Knowledge of the Residential Tenancies Act is an asset.
How you would know you are a good fit: 
  • Your work ethos demonstrates non-judgmental acceptance, honouring commitments, transparency, continuous learning, accountability, and collaboration. 
  • You demonstrate personal excellence and honesty, exhibiting the highest standards of commitment and responsibility. 
  • You are someone who listens and understands situations, offering support and creative solutions to support all individuals involved and having considered the impacts of the various options, ensuring they are operationally sound.  
  • You enjoy collaborating with others to support achievement of positive results
What we would offer (a more detailed job description will be provided when invited to interview for the role): 
  • You will work 37.5 hours per week, Mondays to Friday.  
  • You will be based out of 552 Adelaide St West in downtown Toronto.
  • A competitive annual salary within the range of $42,000 to $47,000. 
  • An excellent benefits package including: 
    • 15 paid vacation days,  
    • 10 paid sick days,  
    • Health and dental benefits and a defined pension plan,
    • Professional development support, 
    • Free parking,
    • Early finish on Fridays during summer months. 
EHM is committed to reflecting the community we serve and to creating an inclusive work environment for all. We welcome people of all faiths, ages, races, ethnic origins, abilities, gender identities and sexual orientations into our doors. We encourage applications from people with life experience of poverty, BIPOC, newcomers, members of the 2SLGBTQIA+ community, followers of all faiths, and those with no faith at all. 

If this opportunity is a good fit for you, then please reach out with your cover letter and resume (combined into a single PDF) via Charity Village by the end of the day (5:00 pm, eastern time) on May 21, 2024. 

We thank all those interested in the position, however, only those selected to participate in the process will be contacted.  
This job is from CharityVillage