CharityVillage

Supported Living Program Supervisor (ON-SITE)


Location: 2 locations within the GTA

The Supported Living Supervisor will be responsible for overseeing two locations. The Supported Living Supervisor is expected to be on-site on a rotational basis for both sites and as needed.


Starting pay: $56,366 + $6240 wage enhancement

Hours: Day Shift, Monday to Friday with flexibility to meet the program needs


WE ARE: Since 1979, Aptus has specialized in supporting people with complex needs, including those who have a dual diagnosis mental health disorder. To meet these needs, Aptus has a comprehensive clinical team, including Occupational Therapy and Behaviour Services teams.

“How we care for, nurture, and respect the choices of each individual, helping them to live fully and as members of the community,” that’s what Aptus is all about,” ~ Queba Nongmiseh, Team Manager


YOU ARE: Passionate about working with those with disabilities. Creative, curious and able to build relationships, you never stop learning, thrive on constant change and celebrate the developmental wins of the people you support every chance you can. Overall, you will have a direct impact on improving the lives of our clients, their families and the community.


WHAT YOU WILL DO – ESSENTIAL RESPONSIBILITIES

The Program Supervisor at Aptus Treatment Centre reports to the Team Manager and is a member of the management team. The Program Supervisor will provide leadership, support, resource management, quality planning, implementation, monitoring and evaluation to ensure ongoing alignment with the Mission, Vision, and Values of the organization.

The Program Supervisor provides guidance, direction, coaching and mentorship for direct support professionals and team leads to ensure that they are honoring the needs and interests of the people we support. The Program Supervisor will ensure that resources and supports are aligned with peoples’ outcomes and reflect personal, social, cultural, spiritual, recreational and community preferences and interests. 

The Program Supervisor supports the team to sustain quality, person-directed services and leads teams to respond to and navigate through changes successfully.

The Program Supervisor exemplifies and leads teams to fulfill the Organization’s Mission, Vision, and Values.


Specific Duties and Responsibilities:

• Oversees and ensures continuous program compliance with the Ministry of Children, Community and Social Services, public health requirements, funder guidelines and all relevant legislation (e.g., rights; privacy; occupational health & safety).
• Fosters open and transparent communication with families, direct support professionals, team leads and people receiving services.  
• Provides oversight and management of a team- leads, directs, and manages direct reports in day-to-day operations, supporting team members to uphold organizational policies and procedures.
• Fosters open and transparent communication with direct support professionals, team leads and people receiving services.  
• Supports the creation and sustainability of a culture that embraces productive change and exemplary services with people we support.
• Oversees and supports the development of Individual Support Plans/Person-Centered Plans using Personal Outcome Measures. 
• Oversees achievement of people’s goals. Works with community resources and social networks to achieve goals.
• Provides oversight, advocacy and feedback regarding the development, implementation and evaluation of Behaviour Support Plans and strategies to ensure effectiveness.
• Exemplifies the organization’s commitment to diversity in all services, including age, culture, religion, sexual orientation, etc.
• Ensures that day-to-day operations are aligned with individual and organizational goals.
• Identifies risks to the team manager and collaborate on possible solutions.
• Recognizes and understands the nature of change while inspiring and supporting staff in the change process through seeking input and idea generation.
• Exhibits emotional resilience and the ability to maintain objectivity and calm assertiveness in all situations.
• Fosters an organizational environment that promotes development and success of others through appreciative inquiry, coaching, mentoring and performance management.
• Generates enthusiasm and passion for empowering team members to provide person-centered supports.
• Oversees program budgets to ensure the effective allocation of financial resources and expenditures within the budget limitations provided. Reports variances to the team manager and makes recommendations to minimize overages.
• Oversees people we supports’ finances, ensures accuracy of the accounts, reports any variances to the team manager and make recommendations to minimize overages.
• Must be part of the on-call emergency weekend rotation schedule with other Program Supervisors.
• Supports effective recruitment and retention practices and decisions.
• Identifies and ensures that staff training needs are acted upon.
• Oversees completion of all required reports. Completes all administrative duties as required.
• Participates in and leads team meetings. Participates in organizational/community events as requested.
• Participates in other tasks, projects or activities as assigned.

 
WHAT YOU WILL NEED (QUALIFICATIONS) 

• Degree or Diploma in Human Services, Psychology, or another related field.
• Strong demonstrated understanding of and working experience in dealing with individuals with intellectual disabilities, mental health issues and dual diagnosis.
• A minimum of one to three years of proven experience in a management role in a community or human services environment.
• Strong understanding of disability issues, resources, and legislation relevant to supporting people with an intellectual disability, including Human Rights and poverty.
• Demonstrated ability to successfully manage teams using a collaborative approach.
• Strong listening, observation, and communication skills.
• Demonstrated resourcefulness and creative approaches to address challenges and pressures.
• Strong interpersonal and relationship building skills.
• Strong ability to cope with stressful situations and manage crisis situations.
• Strong planning, organizing and time management skills; ability to manage competing priorities.
• Knowledge of alternative communication strategies and technology that enhances independence is an asset.
• Ability to read, speak and write in English. Fluency in French and knowledge of other languages is an asset.
• Strong administrative and technological skills; intermediate or higher computer skills.
• Ability to be flexible in hours worked.
• Holds a valid G2/G Driver’s License in Ontario and demonstrates an acceptable driving record.
• Certified in First Aid, CPR and Crisis Prevention Institute training (CPI).
• Vulnerable Sector Screening
• Willingness to participate in orientation and annual reviews as required by legislation.
• Must be able to operate and navigate a shuttle van.
• Must be able to move, lift or push objects up to 5 lbs.
• Able to lift, bend, reach above the head, kneel, crouch, and/or stretch during shifts up to 8 hours long.
• Capable of moving up and down stairs.
• Travel is required.

Aptus Treatment Centre is an equal opportunity employer which welcomes and encourages applications from people with disabilities.

We are committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Please let us know if you require accommodation at any stage of the hiring process.

Aptus is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We welcome applications from people of all ancestries, national origins, races, creeds, colours, religions, genders, gender identities or expressions, sexual orientations, genetics, abilities, ages, body sizes, veteran status, or any other characteristics that make each of us different.

PLEASE NOTE: To protect the health and safety of our staff, the people we support and their families and in the interest to follow strong public health measures, it is a requirement of employment at Aptus to be fully vaccinated against COVID-19 in accordance with our Vaccination Policy.

We thank all interested applicants. However, only those individuals whose skills, qualifications, and experience best match the requisite skills, experience and qualifications of the job for which they are applying will be contacted. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.