CharityVillage

Key Responsibilities:

- Client Reception:

  - Welcome clients arriving for pre-scheduled appointments, ensuring confidentiality and a welcoming atmosphere.

  - Provide information or redirect potential clients who arrive without completing the intake process.

- Clinic Operations:

  - Open and close the clinic as needed, ensuring the facility is properly secured.

  - Maintain a quiet, professional environment to minimize disruptions to ongoing therapy sessions.

  - Assist with scheduling changes and room bookings when necessary.

- A/V and Room Setup:

  - Facilitate A/V setup in rooms as required for sessions or meetings.

- Reception and Administrative Duties:

  - Perform reception tasks including data entry, invoicing, processing payments, and maintaining records.

  - Handle phone, email, and in-person inquiries from clients and staff courteously and professionally.

- Team Collaboration:

  - Work collaboratively with the admin team and reception staff to support the clinic's operations.

  - Communicate any operational issues or concerns to the Clinic COORDINATOR and assist in implementing clinic policies.

Requirements:

- Excellent organizational and communication skills.

- Ability to work effectively as part of a team.

- Familiarity with Microsoft Office Suite and Google Classroom; experience with scheduling software is an asset.

- Must be legally entitled to work in Canada.

Previous experience in a reception or intake position is an asset.

Location: 427 Vaughan Road, Toronto, M6C 2P1 100% on-site, hours include weekdays, some evenings and weekend days.

This role offers an opportunity to contribute to the well-being of clients in a supportive and dynamic community clinic. If you're detail-oriented and enjoy working in a collaborative environment, we encourage you to apply!