CharityVillage

Personal Support Worker (2024-568-CC)
Employment Type:Permanent Full-Time, Bargaining Unit (1 Vacancy)
Work Hours:35 hours/week Monday - Friday 9am-5pm
Work Setting: Onsite at 841 Queens St E, Toronto, ON
Salary: $19.75/hour
Application Deadline: February 28, 2025, by 11:59 pm

Program Overview – Street to Home, Community Care
The Streets to Home Program provides housing for vulnerable people who have been street involved, experiencing mental health and/or addictions issues. The program provides onsite psychosocial, primary care support and services including intensive case management; harm reduction and addiction supports; therapeutic and supportive counseling; 24-hour staffing; assistance with activities of daily living; nursing services; life skills development; social and recreational activities; volunteer opportunities; and follow up support etc.

What You Will Do

• Practices a client-centred and culturally competent approach to ensuring high quality personal care for clients.
• Presents a professional image to clients and the community and conducts him/herself in a professional manner during all work-related duties.
• Assists clients with activities of daily living including feeding, transfers, bathing, skin care, oral hygiene, toileting and continence care.
• Assists clients with instrumental activities of daily living including light housekeeping duties, laundry, meal preparation and bulk shopping.
• Performs non-controlled acts assigned by the management team, which have been taught by a Regulated Health Professional (or management team), and in accordance with the Unit’s policy.
• Performs controlled acts which have been delegated by a Regulated Health Professional, and in accordance with the Unit’s policy.
• Provides medication assistance or reminders in accordance with the Unit’s Medication Assistance Policy.
• Continuously observes clients and their environments, and reports and documents unsafe conditions and behavioural, physical, mental and / or cognitive changes to the management team in a timely and professional manner.
• Consistently completes and maintains progress notes in client profile binder and the communication log, and client management software
• Communicates and collaborates with caregivers/stakeholders to determine preferred approaches to care.
• Responds professionally to responsive behaviours; if unable to deal with behaviours successfully, reports to management team and works with various professional and resource persons as required to support the client.
• Applies proper food handling practices in accordance with the Unit’s policy.
• Applies Routine Practices and uses personal protective equipment in accordance with the Unit’s policy. 
• Ensures there are sufficient program supplies, forms and equipment available; reports to Management when supplies are low.
• Responds professionally to all emergency situations in accordance with Unit policy.
• Participates in regular supervisory sessions with the management team.
• Attends training and meetings as directed by the management team to fulfill job responsibilities.
• Seeks clarification from management team for any work related incidents, issues, policies, concerns.
• Uses good communication and interpersonal skills to work effectively with the program team, Unit and agency staff.               
• Ensures the anti-racism objectives and community development principles of the organization are achieved within the program.
• Responsible for upgrading training and education as directed by WoodGreen Community Services to fulfill the responsibilities of the job.
• Responsible for representing the Unit on internal staff committee as directed by the management team.
• Performs other related job duties as required.

What You Bring to the Team

• Personal Support Worker Certificate.
• Minimum one (1) year experience providing personal care to frail Seniors and/or disabled adults

What Will Set You Apart

• Practices a client-centred and culturally competent approach to ensuring high quality personal care for clients.
• Excellent understanding of how to work with clients to ensure their ADLs and iADLs are met.
• Good communication skills: verbal, written, listening and reporting.
• Able to work effectively within the team.
• Able to be flexible and demonstrate good judgment in assessing clients needs.
• Knowledge of behavioural management techniques and approaches.
• Knowledge of gerontology issues, health care and social service systems
• Food safety handling skills (Food Handling certificate an asset).
• Skills in keeping personal and program environment hygiene.
• Able to provide service based on physical demands of the job.