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Operations Coordinator (Ontario) - Second Harvest

Nov 10, 2024
Toronto, Ontario

Elevate Your Career and Impact at Second Harvest

Location: Toronto, ON

Date: October 2024

Department: National Operations

Reports to: Operations Manager (Ontario)

Status: Full-Time

Salary: $52,000-$57,000 Per Annum Plus Benefits

Time Required on-site: 20% (approximate)

The Opportunity Awaits—Where Passion Meets Impact!

You are a resourceful and partnership-driven professional who thrives on building relationships and supporting meaningful social change through sustainability and food rescue initiatives. At Second Harvest, we are more than just Canada’s largest food rescue organization—we are a catalyst for environmental and social innovation, committed to keeping good food out of landfills and ensuring it reaches people in need across Ontario and beyond.
Your partnership-minded and resourceful nature has prepared you to excel in a dynamic environment where problem-solving and collaboration are key. You are passionate about joining an organization that’s on the front lines of fighting hunger and food waste.

Enter Second Harvest…

Think we're just about redirecting surplus food? Think bigger.

Here's why Second Harvest is your next career leap:

  • Pioneers in food rescue, we are a renowned leader in perishable food redistribution across Canada.

  • With a mission fueled by a no-waste, no-hunger ethos, we're not just changing the game—we're rewriting the rules.

  • Our strategic approach aligns with the United Nations’ Sustainable Development Goals (SDGs), making every day a step towards global change.

The Role:

As the Operations Coordinator (Ontario), you will be integral to supporting the expansion of our food rescue operations across the province. You’ll ensure seamless communication and collaboration between food donors and non-profits in Ontario, using our Second Harvest Food Rescue App to drive efficiency and impact.

Your Impact:

  • Support Second Harvest’s non-profit and donor network across Ontario by providing timely, excellent customer service through the Second Harvest Food Rescue App.

  • Document and track all interactions with the network (phone calls, emails) to ensure clear communication and reporting.

  • Identify capability gaps and collaborate with the team to improve the food rescue app and match donors with the appropriate non-profit partners.

  • Conduct site visit audits to assess the needs and capacities of non-profit partners.

  • Work closely with the Food Recovery and Partnership team to ensure efficient program delivery.

  • Identify opportunities to enhance Second Harvest’s programs and initiatives, reinforcing our role as a thought leader in food rescue and food literacy.

  • Collect and maintain impact stories from non-profit partners, showcasing the positive outcomes of our work.

  • Deliver presentations and participate in speaking engagements to increase program engagement.

Who You Are:

  • Partnership-Minded: You build relationships with ease and leverage those connections to drive program success.

  • Strategic Problem Solver: You enjoy tackling challenges and use critical thinking to develop solutions.

  • Naturally Curious: You are innovative and continuously seek ways to improve processes and outcomes.

  • Analytical Thinker: You use data to inform decisions and improve efficiency.

  • Customer-Focused: You’re dedicated to creating positive experiences for partners and users.

  • Interest in sustainability, food rescue, and hunger relief.

  • Valid driver’s license, access to reliable transportation, and able to travel across Ontario for meetings and fieldwork (mileage compensated).

About the Perks:

  • A competitive salary paired with a robust benefits package.

  • Professional growth in a role that makes a real difference.

  • Flexible work hours and a commitment to work-life balance.

Apply For This Role:

Ready to lead at the forefront of food security and sustainability? Join us at Second Harvest and be part of a team that's not just meeting the standard but setting it. Apply today and be the change you want to see in the world.
Second Harvest is committed to fostering a diverse and inclusive work environment. We strongly encourage applications from all qualified individuals, especially those from equity-deserving groups, including racialized persons/persons of color, Indigenous peoples, women, persons with disabilities, and members of the LGBTQ2S+ community.

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