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The Broadbent Institute is seeking a parental leave replacement for a period of 18 months, starting on August 25, 2025 for the position of Operations Coordinator. This full time position reports to the Senior Director of Strategy and Operations and is responsible for administrative, operational, financial and support functions within the organization. This position is located in our downtown Ottawa office and the Operations Coordinator is expected to work from the office. 

About the Broadbent Institute:

The Broadbent Institute is Canada’s preeminent social democratic think-tank. Founded in 2011 by Ed Broadbent, and guided by the Broadbent Principles for Canadian Social Democracy, the Institute produces original research, convenes progressive dialogues,  and trains organizers and leaders to equip social movements working to advance justice and equality.

As an independent and non-partisan organization, we believe all people have equal worth and equal rights, that we must put people and collective freedoms over profits and division, and that we all benefit from building The Good Society. We are committed to realizing the promise of a Canadian Good Society that is diverse, just, and inclusive. These values matter to us today and they matter to our future.

Key responsibilities:

The overall responsibility of the Operations Coordinator is to facilitate the daily operations of the Institute to ensure a smoothly run organization. 

Administrative and Operational Duties:

• Performs administrative duties for Ottawa office including staffing reception, intake of mail, phone calls, e-mail requests etc

• Maintains inventory lists of Institute equipment and supplies

• Monitors and as needed orders office supplies, equipment, telephones, etc.

• Assists Executive Director and Senior Director with Board of Directors meetings

• Provides support to Executive Director for scheduling and travel arrangements

• Manages access to and list of subscriptions and accounts for Institute

• Administers petty cash 

• Works with the Senior Director and Program and Events Assistant to coordinate travel and accommodation logistics for events and agreements with vendors

• Undertakes other duties and special projects for Broadbent Institute of a nature consistent with the above responsibilities and  assist with other areas of work as required 

Financial Duties:

• Responsible for the administration and maintenance of the Institute’s ACH and PAP systems, as approved by the Senior Director 

• Generates invoices, accounts receivable and accounts payable reports

• Tracks expenses and income according to GL codes in budget

• Works in collaboration with bookkeeper to ensure financial files are up to date within Quickbooks and Dropbox

• Assists accountant or bookkeeper as required in preparation of monthly financial statements

• Maintains and updates electronic financial filing systems, including tracking of individual donor cheques, online folders of bank reports and deposit information for accounting purposes, and online filesharing folders.  

• Deposits cheques weekly

• Provides support for the annual financial audit

• Provides support to the Development department in the tracking and invoicing of organizational donations

• Works with the bookkeeper to manage the financial tracking of Institute credit cards, including:

  • Assigning codes and uploading statements for monthly credit card charges 

  • Upload supporting receipts provided by staff for credit card to Dropbox.

  • Uploading and sharing monthly bank statements 

Qualifications:

• Commitment to the Broadbent Institute’s vision and mission

• Knowledge of office management systems and procedures

• Experience with QuickBooks or similar accounting and bookkeeping software

• Experience providing logistical support for events, including booking travel, accommodations, and liaising with vendors

• Superior proficiency in office productivity suites, such as Microsoft Office

• Experience and proficiency using collaborative software such as Google Workspace, Slack, ZOOM

• Strong interpersonal skills, excellent written and verbal skills

• Ability to drive and possession of a full G license is an asset

• Fluency in French is an asset

Personal Attributes:

• Demonstrated ability to engage with public and stakeholders in a friendly and professional manner

• Self-motivated and goal-driven

• Solution-oriented

• Ability to work independently and collaboratively

• Ability to set priorities and meet deadlines

• Well organized and attention to detail

• Ability to work expeditiously including working under tight time frames and with competing priorities 

Employment Details:

This is a full-time unionized contract position governed by a collective agreement between the Broadbent Institute and UFCW 1006-A. Most of the Institute’s operations are conducted in English. Given the roles and responsibilities of this position, working out of our Ottawa office is a requirement. 

The starting salary of this position is $54,000 - $60,000 annually. This position requires daytime hours of work with expectation of evening work during key annual events. 

The Broadbent Institute offers generous vacation time and a comprehensive benefits package.