CharityVillage

IDEAL CANDIDATE

This is a meaningful role where you can make a difference every day for people living with inflammatory bowel diseases (IBD). Our ideal candidate is a passionate social worker and a strong communicator with excellent program management and patient support skills to lead Crohn’s and Colitis Canada's patient and caregiver support programs. The manager will be utilizing an interprofessional, biopsychosocial and patient-focused collaborative approach in supporting trial participants transition from pediatric to adult care hence an understanding of biopsychosocial model of care and/or health services research is an asset. The candidate will have the ability to exercise good judgment in a variety of situations and be able to balance multiple priorities. Moreover, the ideal candidate should possess high emotional intelligence and be passionate about improving the lives of those affected by IBD.

If this opportunity excites you, read on to learn more about this exciting role.

QUALIFICATIONS

• Master’s degree in social work or related field;
• Minimum of 3 years of professional experience in the areas of emotional and mental support, ideally of people with chronic diseases;
• 1 year of experience developing, managing and evaluating programs, data design, collection and analysis, and people management;
• Experience in case management, assessment and support transition age youth in multi-disciplinary setting;
• Experience and in-depth knowledge of government policies and regulations related to support programs;
• Understanding of the potential risks with offering support programs and best practices to evaluate and mitigate risks;
• Possess sound judgement to manage challenges in successfully delivering on program milestones;
• Ability to synthesize and apply research evidence to programs and ability to develop business cases to identify the best course of action in assessing and developing programs;
• Superior interpersonal and communication skills (oral and written), including the ability to act with tact, diplomacy, and professionalism, and handle sensitive information with discretion;
• Proven ability to work constructively and professionally with diverse groups of stakeholders, including physicians, scientists, donors, industry representatives, staff, and patients;
• Excellent organizational and time management skills, including the ability to organize workload, set priorities, and respond effectively to competing demands; and
• Successful completion of a criminal background check.

WHY YOU SHOULD JOIN US

• Flexible hours; we aren’t strict 9-5ers!
• Work-life balance; we understand there’s more to your life than work and we respect that as an organization;
• Generous Wellness Days
• Hybrid environment; a few days per month in our downtown city-view office.
• Extended health and dental employee benefits program;
• Employer matching RRSP program; and
• Last but not least, a passionate and diverse team championing our values; Courageous, Inclusive, Authentic and Collaborative, working towards a GREAT cause!

RESPONSIBILITIES

• Lead the design, development, implementation and evaluation of all Crohn’s and Colitis Canada’s virtual and potentially in-person support programs;
• Incorporate results of data into the design and development of implementation plans for each support program for the upcoming year(s), including assessing the ROI of updating the program;
• Develop and track program budgets;
• Ensure effective collaborations cross-departmentally and, if needed, with external stakeholders to support the success of the programs, including promoting and raising awareness;
• Design, develop and implement evaluation into all programs as well as SOPs to ensure data quality, integrity, accuracy and fidelity;
• Actively manage youth participating in a pilot research project on transitioning youth from a pediatric to adult care models, which include biopsychosocial assessments, case documentation, and study related meetings with the multidisciplinary research team (~ 10% of work hours);
• Works with members of the Development team to develop funding proposals;
• Supports the VP Research & Patient Programs in developing funding proposals and final reports to industry;
• Identify opportunities to educate Crohn’s and Colitis Canada’s employees on the support programs;
• Coaches and mentors direct reports by identifying skill strengths and areas of improvement for individuals.

ABOUT US

Crohn’s and Colitis Canada is on a relentless journey to find the cures for Crohn’s disease and ulcerative colitis and improve the lives of everyone affected by these chronic diseases. Collectively with the support of volunteers, researchers, donors and the community, we are transforming the lives of people affected by Crohn’s and colitis through research, support programs, advocacy, and awareness.

To learn more, visit crohnsandcolitis.ca and follow us @getgutsycanada on Twitter, Facebook and Instagram.

To protect the health and safety of our employees and community, Crohn’s and Colitis Canada is requiring that employees be fully vaccinated against COVID-19. Crohn’s and Colitis Canada will provide accommodation on a case by case basis, in accordance with its obligations for anyone who is unable to be vaccinated for a reason protected under applicable human rights legislation.

HOW TO APPLY

Interested applicants are asked to submit a PDF of their resume and optional cover letter by clicking “Apply Now” or you will be redirected to Crohn’s and Colitis Canada’s careers page if you are viewing this posting on an external site.

This position will be posted until filled.

We are committed to creating and fostering a diverse, inclusive, equitable and accessible work environment that reflects the Canadian communities we work with and within. We strongly encourage applicants from diverse backgrounds. We are committed to making our recruitment process accessible to all candidates and provide accommodations upon request.

We thank all applicants for their interest to work at Crohn’s and Colitis Canada; however, only those selected for an interview will be contacted.

WHAT TO EXPECT:

• Intro Call - a quick call with a member of the People team to discuss the role and learn who you are!
• First Interview - 60 minutes to go over your background, and the role. Also, an excellent time for you to ask any questions you have.
• Final Interview - two 30 minutes conversations for a chance to meet the team and your chance to interview us.
• Offer - Ideally, this is the part where we make the offer, you accept, and we all celebrate!