CharityVillage

Internal/External Posting Notice

Title:                                                    Manager, Communications                              

Department:                                 Policy, Campaigns & Communication

Status:                                                Full-time, unionized

Location:                                          Ottawa, ON Canada (remote in Canada available)                       

Immediate Supervisor:          Director, Policy, Campaigns & Communications    

Salary:                                                $80,188 - $104,627

Level:                                                   Band 4  

Application Deadline:              October 3, 2024 or until a suitable candidate is found.         

Oxfam Canada is an affiliate of the international Oxfam Confederation networked in over 90 countries as part of a global movement for change. Our mission is to build lasting solutions to poverty and injustice with a focus on improving the lives and promoting the rights of women and girls. We work directly with communities, partners and women's rights organizations to challenge the systems that perpetuate inequality and keep people poor. Together we seek to influence those in power to ensure that women trapped in poverty have a say in the critical decisions that affect them, their families and entire communities. That’s why we believe that ending global poverty begins with women’s rights.

Oxfam Canada offers a generous compensation and benefits program, but more than that, we offer the opportunity to be a part of our global movement for change. If you advocate for gender equality, are passionate about women’s rights, and share our values of Equality, Empowerment, Solidarity, Inclusiveness, Accountability, and Courage – we want you on our team!

SCOPE OF POSITION:

The mandate of the Communications team is to lead and support Oxfam Canada’s communications, branding, social media and media work. It is charged with leading Oxfam Canada’s organizational communications initiatives, developing our digital strategies and is the steward of the Oxfam Canada brand. It is responsible for showcasing Oxfam Canada’s international programs to the Canadian public and providing marketing and communications support to fundraising, advocacy and campaigning initiatives.  Ultimately, the team’s objective is to attract and engage Oxfam Canada supporters and the Canadian public through dynamic digital content and story-telling in our work to tackle poverty, fight inequality and promote women’s rights. 

Under the direction of the Director, Policy, Campaigns & Communications, the Manager, Communications leads the development and execution of Oxfam Canada’s Communications strategy and supports the Communications team to develop and deliver on the objectives and work plan of the department. The Manager, Communications oversees financial and human resources to deliver the department’s objectives.

The Manager, Communications will work closely with the Fund Development Department to optimize our marketing strategies and support implementation, with the specific goal of growing and engaging our supporters.  

MAJOR RESPONSIBILITIES: (This is not an exhaustive list of duties to be performed)

Team Management and Planning

• Lead, mentor, motivate and provide clear direction to the Communications team.
• Oversee the development of team and individual work plans, line manage, and conduct performance evaluations for all team members.
• Facilitate matrix management, together with the Manager, Marketing and Direct Response.
• Oversee the hiring and onboarding of new Communications team staff.
• Foster a positive team environment, and provides team building and professional development initiatives.
• Provide leadership and advocate on key issues related to the communications strategy.
• Liaise with other departments in Oxfam Canada to promote linkages between the program and public fundraising, policy and campaigns and communications initiatives.
• Oversee and support staff to manage communication project budgets, including leading annual team departmental budgeting processes, monitoring disbursements of project funds and ensuring accurate and timely financial reporting on all projects.
• Contribute to Oxfam Canada-wide strategic initiatives and operational projects as required.
• Participate in the Public Engagement Coordination Team at Oxfam Canada.

Communications Strategy and Brand Management

• Ensure development and execution of Oxfam Canada’s overarching Communications Strategy, covering media and social media, content creation and story-telling, supporter growth and website performance.
• Ensure delivery of dynamic content and compelling stories of Oxfam Canada’s work and impact.
• Develop key performance indicators (KPIs) for communications activities and ensure regular monitoring and reporting.
• Support the team in delivering priority communications assets and products.
• Collaborate with other departments to develop joint initiatives that strengthen Oxfam Canada’s external communications and stakeholder engagement.
• Support the development of the communication strategy and plan for the Executive Director.
• Review key communication materials prior to publication for quality control and to ensure consistent messaging and tone.
• Serve as the primary point person for communications-related issues, ensuring the Director is kept well informed and issues are appropriately escalated.
• Support the Executive Director and Senior Management Team with crisis communications when necessary.
• Ensure the impact of our work is communicated in support of raising Oxfam Canada’s rating with Charity Intelligence.
• Promote diversity, equity, and inclusion principles in both team culture and communications materials.
• Ensure all content is compliant with global accessibility standards and meets branding guidelines.

Other duties as assigned.
 

REQUIRED EXPERIENCE, KNOWLEDGE & COMPETENCIES:

• Minimum 7 years of experience in communications, marketing and/or public relations. Non-profit experience is an asset.
• Post-secondary degree or diploma, preferably in journalism or communications.
• Proven skills in staff supervision and team leadership, balancing direction and support in a collaborative work environment focused on achievement of results. Ability to work in matrix management.
• Demonstrated experience working in and with a team contributing to a positive work environment.
• Demonstrated commitment to, and interest in, women’s rights, global development and/or humanitarian issues.
• Knowledge of and experience with best practices in communications, journalism and/or marketing.
• Experience with crisis communications is an asset.
• Experience with traditional media and social media.
• Knowledge of various digital communication platforms.
• Superior writing and communication skills.
• Experience working in a cross-organizational and cross-functional manner.
• Experience working in complex organizations.
• Exceptional English verbal and written communication skills.
• Demonstrated ability to organize, prioritize work and manage multiple projects with high efficiency, accuracy and enthusiasm.
• Willingness to sign and abide by Oxfam’s Code of Conduct.
• Demonstrated commitment to feminism, anti-racism, justice, equity, diversity and inclusion.
• Ability to travel internationally, often in difficult circumstances.

** MUST be eligible to work in Canada ** 

We recognize that structural barriers shape experiences and job qualifications. If you don’t see yourself reflected in every job requirement listed in the posting above, we still encourage you to apply.

At Oxfam Canada, we firmly believe diversity is fundamental in fostering a thriving, equitable empathetic and compassionate environment where everyone feels listened to, respected, valued and connected to one another and to the organization. We are looking for exceptional individuals who share our principles.

All our work is led by six core values: Equality, Empowerment, Solidarity, Inclusiveness, Accountability, and Courage. We welcome applications from: women, Aboriginal persons, persons with disabilities, ethnic minorities, persons of minority sexual orientation or gender identity, visible minorities, and others who may contribute to diversification and share our values. If you are invited to continue the selection process, please notify us as soon as possible of any particular adaptive measures you might require. Applicants are encouraged to share accessibility needs in the application process, and every attempt will be made to accommodate them.

Important Note: All offers of employment are conditional upon signing our strict code of conduct, subject to satisfactory references and may be subject to appropriate screening checks. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for Oxfam Canada.

For additional career opportunities within Oxfam Canada, please visit oxfam.ca/employment-opportunities. Please note that we are not able to offer internships or overseas volunteer placements. 

We welcome you to join our movement – sign up for news and updates today.

We thank all those who apply, however, only those selected for an interview will be contacted.