CharityVillage

Junior Business Analyst, IT

Full-Time 14-Month Leave Coverage

Hybrid Eligible

Vancouver Foundation acknowledges that we carry out our work on the lands of Indigenous nations throughout colonial British Columbia. Our office is located on the unceded, ancestral, and traditional territory of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and Sel̓íl̓witulh (Tsleil-Waututh) peoples.

About Us

Vancouver Foundation is a community foundation that serves Vancouver and all of BC. We bring together the generosity of donors with the ideas and energy of people and communities across the province. Every year we fund a diverse mix of grants, both large and small, that help to build healthy, vibrant, equitable, and inclusive communities. Considered a leader in responsive grantmaking and systems change, Vancouver Foundation is the most significant funder of charities in BC outside of government.

As a community foundation, we’re committed to ensuring everyone has a place in our mission. We are on a journey to actively align all aspects of our work — both internally and externally — to our commitment to equity, inclusion, and a more just society.

For a view into our world, please visit: www.vancouverfoundation.ca

About You

You are detail-oriented and passionate about analyzing data and system to improve organizational efficiency and effectiveness. You are a strong communicator and enjoy working with a variety of stakeholders on projects while supporting administrative and operational tasks.

You’re ready to join us as we explore and shape how Vancouver Foundation might do even more to align justice, equity, diversity, and inclusion with our culture and our mission.

About the Position

You are responsible for advising and supporting processes and automation of the Information Technology (IT) department as well as supporting organization-wide system and process improvements.

Main Responsibilities

• Advise leadership on technology and/or process gaps, risks, and avenues for improvement with respect to the Foundation’s tech tools & applications.
• Drive innovation, efficiency, and automation within the IT team and its business processes/workflows, with a focus on data, cloud technologies, & ethical AI.
• Lead & support AI & other emerging technology initiatives across the Foundation, including supporting policy development keeping up to date with relevant research.
• Support development of new IT methods and solutions for the Foundation while staying abreast of best practices and nonprofit trends.
• Support key stakeholders on how to best align IT systems with both the Foundation’s and IT department’s objectives, including analyzing new tool requests.
• In line with strategic placemats, support Project Managers with communication & documentation, planning, requirements gathering & analysis, reporting, and tracking financials.
• Support Senior Manager, IT, with org-wide digital engagement & technical literacy initiatives, furthering the IT pipeline while deepening relationships with internal stakeholders.
• Liaise with application owners and support them in following the application lifecycle, including gathering feedback & ongoing training needs as well as identifying opportunities regarding new & existing capabilities of systems.
• Support the Data Governance Council, internal Super User Group(s), and the Change Advisory Board etc., as required.
• Coordinate, evaluate, and deliver foundational training & support for Enterprise IT systems, working closely with application owners in the business units.
• Execute the IT onboarding process for new staff in collaboration with the Foundation’s MSP as required, to support the Manager, IT Operations. 
• All other duties as assigned.

Desired Experience/Education/Skills

• 2 to 4 years of experience in IT-related positions, ideally in the social sector.
• Post-secondary education preferred in a relevant area of expertise.
• Experience in business analysis & project coordination preferred.
• Excellent oral & written communication skills.
• Excellent presentation & training skills.
• An analytical mindset & a problem-solving aptitude.
• Knowledge of IT systems design, reporting, documentation, and implementation.
• Interest in the latest IT developments, especially surrounding AI.
• Ability to work autonomously and knowledge of agile team structures.
• Some Salesforce knowledge preferred.

We know that there is rarely an ideal or perfect candidate for a job, and we are actively working to eliminate barriers in our employment process. If you have experience similar to what is described above—or if the core activities in this role are exciting to you, but you do not meet the above exactly—we encourage you to apply and elaborate in your cover letter.

Core Competencies

• Commitment to Justice, Equity, Diversity and Inclusion - An openness to exploring anti-oppression, decolonization, anti-racism, feminist theory, rights-based frameworks, etc.
• Accountability/Responsibility - Models our values. Builds trust by being reliable and authentic. Follows through on commitments. Demonstrates a positive attitude and energy. Maintains confidentiality of personal and/or sensitive business information. Is dependable and reliable.
• Client Focus - Provides quality service to both internal and external clients. Proactively seeks to understand and strives to address client needs and/or issues. Seeks feedback from clients to identify opportunities for enhanced service. Maintains integrity even in challenging client situations.
• Initiative - Acts proactively to address opportunities and challenges. Looks for ways to improve work practices. Respectfully challenges the status quo and current practices to increase efficiency and effectiveness. Ensures that errors or unsuccessful initiatives are reviewed, and action is taken to avoid future challenges. Acts as change agent.
• Teamwork - Actively collaborates with others to produce desired results. Actively engages and contributes to team meetings and discussions. Shows respect for other team members by being open to and supportive of the thoughts, opinions, and contributions of others. Resolves conflicts effectively. Supports and stands behind organizational and team decisions. Accepts and provides feedback in a constructive and considerate manner.

Accountability

Reporting to Senior Manager, Systems & Digital Engagement

Salary

$63,900 annually plus pension and a generous and comprehensive benefits package.

Hours of Work

Our contracted hours are 35-hour work week, Monday – Friday and we are currently working a modified work week of 32-hours, Monday to Thursday, with 3 hours of dedicated collective learning time one Friday a month. The ideal start date is July 2, 2024.

Location

Our head office is located in downtown Vancouver. Through our hybrid working policy there is an opportunity to work from home. If interested, please identify your requested location during the hiring process and we can discuss the conditions required under our policy.

Accessibility

Vancouver Foundation’s office is located on the second and third floors of a building with an elevator for access to the office, and an accessible, single-stall, gender-neutral washroom that includes a shower. Vancouver Foundation has a hybrid working model, with both work from home and in-office options available to staff. These options are position dependent.

We are committed to the principles and practices of an inclusive and equitable employment process. Our goal is to be representative of the communities we work with, and we encourage applicants from communities which are structurally marginalized based on race, colour, religion, nationality, social or ethnic origin, sex, age, disability, sexual orientation, gender identity and/or expression. We consider qualified candidates regardless of criminal convictions and those who have employment gaps or employment in historically stigmatized industries. We welcome applicants from all communities.

We kindly ask for no phone calls please. Applicants will receive an emailed response confirming receipt of their resume submission. Due to the high number of applications Vancouver Foundation receives, only candidates who are selected for an interview will be contacted. Periodic updates regarding recent postings are published on our career page after the application deadline has expired. We thank all applicants for their interest in the Vancouver Foundation.