CharityVillage

About The Career Foundation:
The Career Foundation is a dynamic non-profit organization that offers a wide range of employment, training, and HR services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of multiple locations, we now help thousands of people each year successfully accomplish their employment goals. Our team of dedicated professionals has described The Career Foundation as caring, compassionate, innovative, and team-oriented. For more information about us and our services, please visit our website at CareerFoundation.com.

Some of the benefits and features available to our employees include: 

• Competitive compensation
• A comprehensive Health Benefits plan that includes massage therapy, naturopath services, travel coverage, and much more
• A comprehensive Dental Insurance plan
• An RRSP Matching benefit
• An Employee & Family Assistance program
• Employee wellness initiatives
• Paid days off for religious observance purposes
• Paid days off for personal wellness purposes

Position Summary:
Reporting to the Director of Human Resources, the Human Resources Coordinator will significantly contribute to The Career Foundation’s HR functional excellence. This role will carry out people initiatives and provide outstanding internal customer support. The Human Resources Coordinator will develop, communicate, and ensure compliance with all relevant legislation, policies, and procedures; lead employee engagement initiatives; guide employee relations issues; contribute to effective performance management strategies; and support recruitment, onboarding, training activities, and other important functions to ensure HR excellence.

Position type:

• Full-time (37.5 hours per week)

Location and Requirements:

• The designated base location for this opportunity is our Head Office in North York (Lawrence Ave. & Allen Rd.). The successful candidate will also be required to travel to all other company locations, including Toronto, Etobicoke, York, Scarborough, and Hamilton to fulfill the scope of the position. The role will also permit a hybrid-remote work schedule contingent on operational needs and scope of work. The hybrid schedule requires a private work-from-home space with reliable high-speed internet. A company laptop, cell phone, and other equipment will be provided.

Vulnerable Sector Check:

• An offer of employment for this opportunity will be contingent on a Vulnerable Sector Check (VSC).

Reporting to:

• Director, Human Resources

Responsibilities include:
Legislative Compliance and Policy Administration

• Develops and maintains internal HR policies and procedures in consultation with the Director of HR, ensuring alignment with all applicable legislation including the Employment Standards Act (ESA), Ontario Human Rights Code (OHRC), Occupational Health and Safety Act (OHSA), and Accessibility for Ontarians with Disabilities Act (AODA).
• Proactively monitors changes in employment legislation and translates updates into actionable policy revisions and new procedures to ensure ongoing compliance.
• Prepares and distributes company-wide memos to introduce new or amended policies, ensuring clear communication and effective understanding across all levels of the organization.
• Maintains mandatory training modules on workplace violence and harassment, accessibility, and health and safety, and ensures annual reviews are completed by all personnel.  
• Maintains accurate and up-to-date compliance records, including policy acknowledgments and training completions, in collaboration with the Human Resources Administrative Assistant, ensuring all documentation is properly stored in the HRIS (ADP).
• Administers leaves of absence and other employment-related matters in compliance with the ESA, ensuring all actions align with legislative requirements and internal policies.
• Provides policy interpretation and guidance to staff members and managers, offering practical support to help navigate HR-related issues and ensure consistent application of policies.
• Conducts periodic on-site audits across all locations to verify that required health and safety postings and listings are visible, and records are up to date; leads follow-up actions when needed to support ongoing compliance and workplace safety.
• Supports the Joint Health and Safety Committee (JHSC) by coordinating initiatives and ensuring compliance with OHSA requirements.
• Supports the Director of HR in conducting workplace investigations when required.
• Performs other duties as assigned to support the needs of the HR department.

Training Coordination and Performance Management

• Sources, vets, and coordinates external training providers to deliver high-impact learning experiences.
• Coordinates the end-to-end training process, including quotations, scheduling, on-site logistics, and communications.
• Collects and analyzes training feedback to evaluate effectiveness and inform future learning strategies.
• Ensures that interim and annual performance reviews are completed on schedule, maintains accurate records, and conducts follow-ups when needed with managers.
• Supports the Director of HR with updating performance management frameworks and tools aligned with organizational objectives.
• Provides HR support to managers on feedback delivery and performance review processes, including effective performance conversations.
• Performs other duties as assigned to support the needs of the HR department.

Employee Engagement and Retention

• Leads the planning and execution of diverse engagement initiatives, including team-building events, themed office days, and milestone recognitions.
• Spearheads, actively participates in, and oversees a new Culture & Connections Collective comprised of a cross-functional employee-led committee dedicated to curating inclusive, high-impact events that build camaraderie and celebrate workplace culture.
• Ensures events are thoughtfully designed to reflect the interests and values of a diverse workforce, while promoting collaboration, morale, and a sense of community.
• Creates surveys, analyzes data, and presents findings and recommendations to senior leadership.
• Develops and implements strategies that support recognition, career growth, and work-life balance.
• Partners with managers to create personalized development plans for high-potential employees.
• Manages and conducts exit interview processes, analyzes turnover data and prepares relevant feedback reports for the Director of HR.
• Performs other duties as assigned to support the needs of the HR department.

Recruitment, Onboarding, and Employee Integration

• Leads full-cycle recruitment processes, including job postings, pre-screen assessments, reference checks, and onboarding.
• Collaborates with hiring managers to assess workforce needs and develop strategic recruitment plans.
• Coordinates all aspects of the onboarding journey, including pre-boarding communications and welcome materials, ensuring a seamless and positive candidate experience that reflects the organization’s values and culture.
• Develops, maintains, and continuously enhances onboarding and training plans in collaboration with managers tailored to different roles and programs/departments.
• Monitors onboarding effectiveness through feedback surveys, retention data, and performance indicators, using insights to refine strategies.
• Performs other duties as assigned to support the needs of the HR department.

HR Communication, Data Analysis and Reporting

• Develops and facilitates regular feedback loops through surveys, group discussions, and one-on-one conversations.
• Translates employee feedback into actionable insights and collaborates with leadership to implement improvements.
• Tracks and analyzes key HR metrics related to engagement, retention, performance, and development.
• Prepares regular reports and dashboards to inform strategic decision-making.
• Ensures data integrity, accuracy, and confidentiality in all reporting processes.
• Performs other duties as assigned to support the needs of the HR department.

Requirements/Qualifications:

• Post-secondary degree in Human Resources is highly preferred, or an equivalent combination of HR education and experience is required.
• Minimum of 4 years’ hands-on HR experience in a similar capacity across various functions, including compliance, policy development, recruitment, onboarding, employee relations, and engagement initiatives.
• Demonstrated knowledge of applicable legislation is required, including the ESA, OHRC, OHSA, and AODA, with practical experience administering HR functions to ensure compliance.
• Familiarity with HR-related legislation in Alberta, British Columbia, and Nova Scotia is considered a strong asset.
• Tech-savvy in using learning management systems (LMS), AI tools, and emerging HR technologies to automate and monitor onboarding, training, and performance management processes. 
• Experience developing HR dashboards and working with Power BI is considered a strong asset.
• Proven understanding of HR principles and best practices.
• Demonstrated ability to research, analyze, develop, update, and interpret legislative and corporate policies and procedures.
• Prior experience working in a non-profit and/or in a mid-sized, service-based organization with multiple locations is considered an asset.
• CHRP or CHRL designation is considered an asset.
• Proficiency in ADP is an asset.
• Prior experience managing HR budgets effectively.
• Aptitude for evaluating and implementing systems and practices that enhance HR efficiency and effectiveness, with the ability to manage multiple initiatives simultaneously.
• Ability to analyze qualitative and quantitative feedback to continuously improve onboarding, engagement, and development programs.
• Excellent verbal and written English communication skills, with experience developing HR-related communications and building rapport across diverse teams.
• Knowledge of change management principles and their application to employee transitions and organizational culture-building.
• Experience supporting diversity, equity, inclusion, and belonging (DEIB) initiatives through onboarding, engagement, and learning strategies.
• Well-developed organizational skills, effective time management, and the ability to multi-task to meet deadlines and achieve objectives.
• High ethical standards, with a proven ability to maintain confidentiality and exercise tact, diplomacy, and sound judgment.
• Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) and Outlook 365 applications, including Teams and SharePoint.
• Willingness and flexibility to occasionally work outside regular business hours to meet objectives.
• Demonstrated ability to remain flexible and resilient, adapting quickly to changing priorities while maintaining trust and positive working relationships.
• A collaborative team player with a positive attitude and a dedicated work ethic.