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INTERNAL/EXTERNAL

Job Title: Harm Reduction Case Manager
Position Type: Bargaining Unit, Full Time, Contract (1 Year)
Number of Positions: 1
Rate: $28.68 per hour
Vacation: 7% Vacation Pay
Hours: 37.5 hours per week, including weekends, evenings and day shifts
Supervisor: Senior Manager, Kingston Road Housing Program
Posting Date: January 3, 2025
Application Deadline: January 14, 2025
Location: 4626 Kingston Road, Toronto, ON 

Why Fred Victor?
For 130 years, Fred Victor has been a leader in helping people rebuild their lives in Toronto. Our mission is to improve the health, income and housing stability of people experiencing poverty and homelessness. We are committed to ending homelessness, one person at a time.

Kingston Road Housing is deeply affordable housing for people who have experiencing chronic homelessness. We will provide supports and housing for 86 people including all genders, youth, adults and seniors. The focus of the position is to work with these tenants to maintain their housing. Staff strive to encourage tenant participation in the development of short and long term goals, community development strategies, using a facilitative management approach to encourage tenants to reach their goals, maintain their housing. This position requires respect for, and expertise working with, tenants who are facing mental health issues, addictions, trauma, abuse and social isolation and who come from racially and ethnically diverse backgrounds.

Does this sound like work you want to be a part of?
We offer a supportive environment, an opportunity to join a diverse team of caring professionals and a chance to make a difference. With over 60 programs and services and more than 21 sites, there are lots of opportunities to grow your career with us. Many members of the management team started in relief and front-line roles.

What You Will Do:

• The focus of the position is to work with chronically homeless tenants to access and maintain alternative supported housing with a focus on providing case management to tenants who are actively using substances.
• Encourage tenant participation in the development of short- and long-term goals, community development strategies, using a facilitative management approach to promote independent living and well-being and the safety and enjoyment of their housing.
• Engage with other service providers, both internal and external to Fred Victor in order to provide case management support that is responsive to the needs of the tenant.
• Maintain up-to-date case management files, including accurate client progress notes
• Provide intake, assessment and case management services, utilizing a client-centered, strength-based, harm reduction approach to clients actively using substances
• Coach or assist a client in the development/maintenance of abilities relating to activities of daily living, self-care, crisis management strategies, symptom management, maintaining a support network, and skills teaching such as budgeting, grocery shopping and other life skills.
• Assess the client’s support needs based on indicators of stability (i.e. daily living skills, housing stabilization, finances, connection to primary healthcare, social networks, etc.)
• Draft clear coordinated care plans (CCPs) for each client that advance client’s immediate needs and mid-term goals. Reassess and adjust those plans periodically throughout the service.
• Work with the housing team to provide overall support to the tenants and respond to any crisis or emergency that presents.

What You Bring to the Team:

• Strong understanding of and experience in providing harm reduction and case management support.
• This position will use a trauma informed, harm reduction, client centered, anti-oppressive approach to all of their work.  This position requires respect for, and expertise working with, tenants who are facing mental and physical health issues, active substance use, history of trauma, abuse and social isolation and who come from racially and ethnically diverse backgrounds
• Extensive experience working with people who have experienced homelessness and poverty; understanding of the issues of homelessness, poverty and discrimination facing this community and how these issues affect the lives of individuals
• Strong commitment to harm reduction, trauma informed, anti-oppressive and client- centered principles

What Sets You Apart:

• Demonstrated experience in conflict resolution and crisis management.
• Demonstrated experience and commitment to harm reduction, trauma informed, anti-oppressive and client centered principles.
• Extensive experience working with people who come from diverse racial, gender, ethnic and cultural backgrounds and who have experienced varying degrees of mental health, social isolation and substance use
• Lived experience
• Extensive knowledge of community-based resources
• Proven ability to challenge organization, staff and tenant communities in a positive and creative way to effect better service.
• Well-developed interpersonal skills that will produce effective, productive and appropriate relationships with the tenants, community, external agencies and staff at Fred Victor.

Compensation and Benefits:

• For the Harm Reduction Case Manager, Fred Victor offers an hourly rate of $28.68.
• 7% Vacation Pay
• Access to employee and family assistance plan

How You Can Apply
Send your resume and an email describing why you want to be part of the Fred Victor Team by January 14, 2025 to Maria Nazarova, mnazarova@fredvictor.org with Harm Reduction Case Manager in the subject line.

A Police Record Check is required by the final candidate prior to hiring.

Accessibility & Accommodation
Fred Victor is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities and have lived-experience.
 
If you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance. We strive to provide reasonable accommodations whenever requested. Information received relating to accommodation requests will be treated with confidentiality.