CharityVillage

OASW is the voice of the social work profession in Ontario and our mission is to mobilize mental health and wellbeing across Ontario. Our 2022-2027 Strategic Plan outlines how we will advance the social work profession by shaping the future of social work, leading equity integration, growing our membership, enhancing our engagement, and building a sustainable future for the organization.

OASW is seeking an individual experienced in customer service and/or volunteer management to assume the role of Engagement Associate on a 12-month contract. In this position, you will provide administrative, technical, and logistical supports to the Local Engagement Network Program.  If you are highly organized and detail-oriented, this position is well suited to you.

Applicants of all races, ethnic origins, religions, abilities, gender identities and expressions, and sexual orientations are encouraged to apply.

What We Offer

• Positive and inclusive team culture.
• Shared focus on growth, innovation, collaboration and service to members.
• Comprehensive vacation and benefits package, including support for ongoing career development.
• Hybrid working model (2 days in downtown Toronto office, 3 days virtual).

• Provide event planning support and problem-solving to networks of volunteers for their events across Ontario, including registration, technical support, venue-sourcing, and marketing.
• Serve as liaison for general inquiries from our members, speakers, presenters, and other stakeholders related to the Local Engagement Networks.
• Proactively identify and recruit OASW members to engage in the Local Engagement Networks.
• Review venue and presenter contracts, assessing and mitigating potential risks.
• Prepare invoicing for payments.  Review volunteer expense claims.  
• Record financial transactions to support accurate tracking of multiple budgets.
• Prepare reports and other materials to support the success of our Local Engagement Ambassadors.
• Collate data to assist in evaluating outcomes of the program, including maintenance and creation of spreadsheets.
• Assist with the collection, management, and analysis of qualitative and quantitative data to help guide program strategy and targets.
• Work with volunteers to integrate equity and inclusion into network events. 
• Support and implement strategies that engage with specific populations within our membership, including student and Francophone members.
• Support other OASW projects, events and trainings as needed.

• Minimum of 2 years’ experience working in a membership association and/or in social services within a non-profit or academic environment.
• Ability to provide prompt, responsive and patient customer service aligned with the Association’s mission and values, to a diverse range of people in order to build rapport and address emerging issues. Experience in working with and engaging diverse voices and identities.
• Strong organizational and project management skills with ability to manage multiple priorities and pay close attention to details.
• Experience in planning and facilitating successful networking and educational events, both in-person and virtually on platforms such as Zoom and GoToWebinar.
• Excellent oral and written communication skills.
• Analytical skills to evaluate available options and recommend the best course of action, taking into account risk management and aligning with OASW’s mission and values
• Adaptability to changing environments. Strong time management skills.
• Proficiency with a variety of computer programs, including MS Office, Outlook, and PowerPoint.
• Demonstrated success in collaborating well with people and teams, as well as building strong relationships with external stakeholders.
• MSW or BSW degree considered an asset. Candidates with a social work degree must be registered with the Ontario College of Social Workers and Social Service Workers and a member of the Ontario Association of Social Workers.