Employment Hamilton (EH) has been delivering employment and training services to clients and employers since 1972. Funded by Employment Ontario / Fedcap Canada, EH offers Employment Counselling, access to Better Jobs Ontario and a Resource and Information Centre.
EH prides itself on providing superior service in a welcoming environment that promotes integrity and respect. We are looking for an outgoing individual who enjoys working with a diverse clientele; a team player who is eager to learn, who is a skilled listener and excels in written and verbal communication.
Responsibilities include:
Meeting and working with a diverse clientele to establish and implement Employment Action Plans based on effective assessments that reflect the needs of each client and addresses any barriers to employment
Creating effective resumes; assisting with realistic goal setting; advising on job search techniques; preparing clients for interview opportunities; assisting with apprenticeship pursuits and assessing for training programs
Maintaining accurate documentation of an ongoing caseload in the database systems
Utilizing superior writing / proofreading abilities to create a variety of documents including resumes and letters
Applying and continually enhancing knowledge of the Hamilton Labour Market, trends, tools, resources, programs and opportunities
Liaising with community partners / agencies and accessing resources to assist with successful outcomes ensuring current knowledge of all resources is maintained
Problem solving job placements, including at the client’s workplace to ensure a successful outcome
Maintaining an up-to-date caseload of job seekers meeting all expectations for progress and contact activity
Motivating and supporting job seekers through making linkages to other supports as required based on individual circumstances
Marketing clients to employers, meeting with employers to provide services / tools / resources and placement monitoring
Completing all data entry and other documentation in a timely manner
Communicating, in a team setting, opportunities, ideas and information to assist with the successful outcomes of all clients and goals of the organization
Employment Counsellor role may involve some workshop facilitation
Qualifications
While experience in employment counselling is an asset, this an entry-level opportunity, with training for the right candidate with the following qualifications:
The ability to successfully and professionally carry out the responsibilities listed above
Resourceful, organized and outgoing with a sincere interest in helping others
Excellent client service skills to successfully support, market and motivate clients
Effective verbal and written communication skills; Ability to clearly document and accurately maintain all records and data management systems
Familiarity with the Hamilton area; labour market and community resources
Demonstrated ability to use excellent judgment, establish rapport and communicate effectively with a diverse clientele
Proficiency in Windows, Word, Outlook, (Excel is an asset), Internet resourcing with excellent keyboarding skills
Enthusiastic team player with strong time management skills
Creative and adaptable, with the ability to learn and apply new skills quickly; a commitment to ongoing development
Knowledge / ability to complete assessments and effective employment action plan development
Ability to very occasionally work outside of our usual office hours as required with notice
A second language is an asset
This job is from CharityVillage
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