CharityVillage

Donor Database Administrative Assistant

Contract:                                 8-week contract. June 2^nd to July 25th
Wage:                                     $19 per hour. 35 hours per week.
Location:                                 890 Yonge Street, Toronto
Reports To:                             Senior Manager of Information Systems
Work environment:               Hybrid, as per FBC’s policies- 2 days in office, 3 days remote (subject to change based on public health guidance)

ABOUT FIGHTING BLINDNESS CANADA (FBC). FBC is the largest charitable funder of vision research in Canada. Over our 50-year history, FBC has contributed critical funding for the development of sight-saving treatments and cures for blinding eye diseases. We are also an invaluable resource for individuals and families impacted by blindness, providing accurate eye health information through our website and educational events, as well as engaging with government and other stakeholders to advance better vision health policies.

ABOUT THE ROLE. Reporting to the Senior Manager of Information Systems, you will support the administration of the organizations data management strategy and support all departments in the use of FBC’s fundraising. We are seeking someone with the goal of becoming a data professional and looking to gain experience managing customer relationship software.  The successful candidate will be a self-starter who is driven, efficient, flexible and able to manage multiple competing priorities.
 
Duties & Responsibilities

• Use donor database CRM software (Raiser’s Edge) to update donors’ information.
• Perform advanced data manipulation and analysis in Excel, working with formulas, pivot tables, and large datasets.
• Assist in regular database maintenance duties such as removing duplicate entries and making corrections.
• Retrieval of information by building queries, exports, reports from Raiser’s Edge.
• Process non-payment gifts (donations, sponsorships, registrations).
• Issue tax receipts or acknowledgement letters for gifts received in-house.
• Assist other teams with tasks involving data entry, data analysis and reporting.

Qualifications

• Having an understanding of Relational Database Management Systems (RDBMS).
• Comfortable to learn and use database/software (Raiser’s Edge or similar CRM,  Mailchimp)
• Solid computer skills (proficiency in Microsoft Office, especially in Excel)
• Demonstrated proficiency in Excel, including experience with data manipulation, pivot tables, and complex formulas.
• Familiarity with reporting tools like Power BI or Tableau is a valuable asset, though not mandatory.
• Strong communications, pleasant phone manners and etiquettes
• Excellent time management and organizational skills
• Able to work autonomously and as a member of a team in a fast-paced, high volume environment
• Adhere to the AFP Fundraising Code of Ethics and the Donor Bill of Rights
• Skilled at listening and considering issues, options and alternatives and facilitating problem analysis and resolution

To be eligible, participants must:

• be between 15 and 30 years of age at the start of the employment;
• be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment; and,
• have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations.