CharityVillage

A world free of the effects of diabetes is our vision. That’s why we’re working together to improve the quality of life of people living with diabetes. We’re sharing knowledge and creating connections for individuals and the health-care professionals who care for them; advocating through public policy; and funding research to improve treatments and find a cure to end diabetes.

Join our dedicated, talented Diabetes Canada team and together, #LetsEndDiabetes!

Role Overview:

Reporting to the Manager, Digital Marketing the Coordinator, Digital Marketing will support the execution of digital marketing campaigns and website updates across the organization, ensuring an engaging user experience across Diabetes Canada’s web platforms

Contract Length: This role is a 14-month contract.

Location: 1300 – 522 University Ave. Toronto, Ontario. A flexible work agreement policy in place allowing employees to work on a hybrid schedule, working remotely, and with the expectation of being on-site. 

This role includes, but not limited to:

• Use content management systems (Kentico, Shopify, and WordPress) to build, update, and publish website content, focusing on front-end web management.
• Support ticketing requests and campaign support from internal teams and collaborating with external vendors for technical support as needed.
• Continuously improve the user experience to maximize engagement with a data-driven approach.
• Monitor, measure and report on user behavior data (e.g., website traffic patterns, heatmaps) with stakeholders and marketing team to inform decisions on feedback, personalization strategies, and improvements.
• Conduct User Application Testing (UAT) to ensure functionality and performance across different browsers and devices.
• Review and refine Diabetes Canada’s microsites to improve functionality and user experience.
• Maintain documentation of website processes, best practices, and configurations.
• Share knowledge and collaborate with colleagues to foster continuous improvement.

The ideal candidate possesses:

• 2+ years of experience in digital marketing, website support, or a related role.
• Experience with content management systems (CMS) such as Kentico, WordPress and Shopify.
• Basic knowledge of HTML and web accessibility best practices (AODA compliance).
• Proficiency in using AI tools, GA4, Hotjar and digital performance tracking.
• Strong organizational and multitasking skills to manage multiple projects and deadlines.
• Detail-oriented with strong writing and copyediting skills.
• Ability to quickly learn new digital tools and technologies.
• Experience with graphic design software (Photoshop, InDesign, Canva) and project management tool (Asana) is an asset.

Working Conditions

• Full-time, Monday-Friday schedule
• This position is a full-time hybrid position, candidate will be expected to be on-site as needed.

What Diabetes Canada Can Offer You

• A meaningful role, making a difference every day for people living with or at risk of diabetes.
• An entrepreneurial environment, working for a national organization where you feel valued, recognized, and rewarded.
• A high-performing, collaborative team environment and a commitment to building a healthy and engaged work culture.
• Flexible work agreement policy in place allows employees to work regularly remote and/or hybrid schedule.
• Competitive compensation and comprehensive group benefits plan, includes health/dental, life insurance, disability coverage, Employee and Family Assistance Program (EFAP) and company-match Pension/RRSP.
• Most group benefits start on Day 1 when you join Diabetes Canada (health and dental coverage, life insurance and EFAP).
• Access to a mental wellness app offering guided mediation and self-guided learning on a wide range of topics. All employees can subscribe, along with up to 5 family members or friends.
• Generous paid time-off benefits include additional paid holidays beyond the recognized provincial statutory holidays, and an end-of-year holiday office closure.
• A work culture committed to fostering a diverse and inclusive workplace that celebrates differences and provides equal opportunities for all.

Our Core Values:

ACE-IT: Agility, Collaboration, Excellence, Integrity, Taking Initiative

Must be legally eligible to work in Canada and, where applicable, must have a valid work permit or study permit that allows the candidate to fulfill the requirements of the role.

Diabetes Canada welcomes applications from all qualified candidates, including people of all genders, Indigenous peoples, persons with disabilities, and members of visible minorities.  We value a diverse workforce that reflects the communities we serve. 

We are committed to accommodating people with disabilities as part of our hiring process. If you require accommodations, please advise us during the recruitment process.

We thank all interested applicants; however, only those selected for an interview will be contacted.