CharityVillage

Position Overview:

Reporting to the Executive Director, the Clinic Supervisor (with a Nurse Practitioner designation) will play a vital role in overseeing the implementation and management of new HIV & Hepatitis C (HCV) Clinical Services at the Gilbert Centre. The Clinic Supervisor will oversee the clinical aspects of our HIV and HCV programs, ensuring the highest quality of patient care and adherence to regulatory standards. This role requires strong clinical expertise, leadership skills, and the ability to collaborate effectively with multidisciplinary teams.

About Us:

The Gilbert Centre is a registered, not-for-profit charitable organization incorporated in 1995 in response to the HIV epidemic in Simcoe County and Muskoka Region. The mandate of the Centre has since broadened to not only support people at risk of, living with, and affected by HIV and other sexually transmitted and blood borne infections (STBBIs), but to also support and celebrate the lives of the 2S-LGBTQ+ communities in our regions.

The Gilbert Centre takes a broad, social determinants approach to our work that is based in social justice, health equity and human rights. We seek to engage individuals, families, organizations, institutions and communities as partners and collaborators in the work we undertake. We operate from a value system of harm reduction, sex positivity, queer and trans inclusion, and work towards greater anti-oppressive practices. We hope to see a future that does not criminalize sex work, or narcotics use.

Key Responsibilities:

Clinic Management:

• Develop and implement strategies aligned with the goals outlined by the Ministry of Health, with a focus on reducing new HIV and HCV infections and ensuring access to timely treatment and care for individuals diagnosed with HIV and/or HCV.
• Provide leadership and guidance to clinical staff, including an RPN and medical administrator, and other health professionals within HIV & HCV Clinical Services. Aiding in the delivery of clinical programming such as providing direct patient care alongside clinical staff.
• Oversee clinical services, including but not limited to program development, leadership and supervision of staff, performance evaluations, training and professional development opportunities, budget management, service schedules, funder reports, inventory management, and quality assurance. As needed, identify areas for improvement and implement solutions tailored to the unique needs of our clients.
• Collaborate with the HIV & HCV Program Manager and external healthcare providers to ensure integrated and comprehensive care for clients.
• Stay informed about industry trends, best practices, and regulatory changes affecting clinical operations, particularly in the fields of HIV/AIDS and hepatitis C care.

Clinical Services:

• Review patient referrals and eligibility for treatment, consulting with the patient if found ineligible for treatment and provide referrals to other health care services
• Involve the patient in all aspects of treatment and care, including providing instructions and supports as patients learn to administer treatment, how to manage side-effects, and developing a follow-up plan with patients
• Have an understanding of the various financial assistance or compensation programs available, assess patient drug insurance coverage, and arrange with the completion of application forms, when necessary
• Document each contact with patients or health care team members, giving the reason for the contact and the action taken
• Maintain additional professional liability insurance, as necessary

Policy and Procedure Development:

• Development of policies and procedures specific to HIV/AIDS and hepatitis C care to optimize patient care and ensure compliance with relevant regulatory requirements, standards of practice, organizational policies and procedures, and adherence to the Collective Bargaining Agreement (CBA) in managing bargaining unit staff.
• Ensure accurate documentation and record-keeping practices within the HIV & HCV Clinical Services in accordance with legal and ethical standards, including adherence to privacy and confidentiality requirements.

Community Engagement and Partnerships:

• Build and maintain partnerships with community organizations, healthcare providers, and other stakeholders to enhance access to clinical services for priority populations.
• Collaborate with relevant partners to develop educational programming and outreach initiatives aimed at increasing awareness and understanding of HIV/AIDS and hepatitis C within the community.

Teamwork & Collaboration

• Engages in professional development, collaboration, networking, and relationship building with relevant campaigns and networks.
• Contributes to the home-like atmosphere of the Gilbert Centre through interacting with participants, Ambassadors, volunteers, and participates in community programming activities when available.
• Collaborates with management and other GC staff on projects and activities that strengthen the Centre’s programs and services, including team meetings and organizational events.
• Other administrative and operational duties and responsibilities as required.

Qualifications:

Required:

• Registered nurse practitioner, with a valid certificate of registration from the College of Nurses of Ontario in good standing. 
• Minimum of 5 years of clinical experience preferably HIV & HCV services, with at least 2 years in a supervisory or leadership role.
• Willing to become a member of other professional bodies to enhance practice (e.g., Registered Nurses Association of Ontario and Canadian Association of Hepatology Nurses)
• Strong understanding of HIV/AIDS and hepatitis C prevention, treatment, and care, as well as harm reduction principles and practices, which adhere with healthcare regulations and compliance standards.
• Experience and comfort in working with diverse, marginalized, and underserved populations.
• Excellent communication, leadership, interpersonal, decision-making, and problem-solving skills.
• Proven ability to lead and motivate a team in a fast-paced clinical environment
• Self-directed and able to take initiative
• Proficiency in electronic health record (EHR) systems and other healthcare technology.
• Able to assess medical conditions, and to know when to seek assistance
• Has a valid Ontario driver’s license and preferably the use of an insured motor vehicle for work-related travel

Preferred:

• Community nursing experience an asset
• Experience with chronic illness preferred
• Knowledge of mental health and addictions preferred
• Experience working within a unionized environment
• Proficiency in French (written and verbal) would be an asset

Compensation:

• $85,000-95,000 salaried at 35 hours / week
• Canada Life Benefits – Health, Dental, Vision, Drugs
• Starting PTO: 3 weeks’ Vacation, 3 weeks’ Sick, and 1 week Float.

Additional information about the position:

This role is essential for meaningfully engaging and supporting systemically marginalized communities, including people living with HIV, people living with HCV, 2S-LGBTQ+ communities, People Who Use Drugs (PWUD), sex workers, and individuals experiencing homelessness. The Clinical Manager will oversee the department to ensure that these populations receive the necessary support and resources.

As an equal opportunity employer, we value diversity and welcome applicants from all backgrounds and encourage applications from people with all lived or living experiences. Accommodation is available on request for candidates taking part in all aspects of the selection process.