Lead intake screening, interviews, and complete intake reports;
Advocate for the guest/tenants and assist them in overcoming systemic barriers that may preclude them obtaining support;
Consult with relevant stakeholder for case planning;
Maintain and model appropriate professional boundaries;
Develop and implement programming and projects to support guest/tenants;
Build and maintain relationships with community partners;
Provide support for offsite appointments as applicable;
Participate in departmental planning activities;
Responsible for reporting any serious occurrences including but not limited to injury, illness, or incidents of aggression;
Oversee and assist with the planning and implementation of program enhancements;
Compile caseload statistics and prepare program and guest/tenant reports;
Provide guidance and oversight of volunteers and placement students;
Maintain knowledge of external regulatory bodies governing the organization;
Maintain current credentials as required for employment;
Responsible for keeping accurate records and documentation;
Other duties as assigned.
Education
Completion of Bachelor Social Work or degree in similar discipline or equivalent work experience in a related field - Lived experience will be considered an asset;
Completion of the following certificates considered an asset: First Aid, CPR, Overdose response and Naloxone administration, Non-violent crisis intervention, Anti racism and anti-oppressive practice, Food handlers’ certificate, SMIS certificate, Fire Warden training, Toronto Respite Standards;
Joint health and Safety certification considered an asset;
EXPERIENCE
Minimum 2 years’ experience working in a similar setting e.g. shelter, respite; supportive housing.
Experience facilitating and building partnerships with external agencies;
Experience with facilitating workshops and leading training.
Working knowledge of the City of Toronto 24-Hour Respite Site Standards and Toronto Shelter Standards (TSS) an asset;
Experience working with individuals in a Harm Reduction setting;
Demonstrated reliability and availability to attend scheduled shifts;
SKILLS
Understanding of anti-oppressive practice;
Excellent oral, written and interpersonal communication skills
Excellent organizational and time management skills
Proficient in Microsoft Office (Word, Excel, PowerPoint, Teams)
Strong understanding of a harm reduction philosophy;
Ability to de-escalate conflicts
Schedule
TBD: Sunday to Saturday (Flexible days and shifts)
Team members will be scheduled for 40 hours per week, with shifts falling within 7:00 AM and 7:00 PM across all seven days.
This job is from CharityVillage
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