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Behavioural Support Specialist - LOFT Community Services

Apr 05, 2024
Toronto, Ontario

DATE: March 19th, 2024 /
LOCATION: York Region / South Simcoe Area -BSS@Mobile Support Team
COMPENSATION: $56,806 – $72,327 Annually prorated
CONTRACT DURATION: (May 2024 –May 2025)
LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.

To help fulfill its mission, LOFT is hiring a Behavioural Support Specialist.

Job Summary

 As a Behavioural Support Specialist, you will be a member of Mobile Support Teams that provides direct care, education and support to seniors who are demonstrating responsive behaviours that may be associated with various types of dementia, delirium, mental health, addictions or other neurological conditions living in a community setting within the geographical boundaries of the Central LHIN.  The Behavioural Support Specialist will provide direct service to support the client, family members and/or care-givers to mitigate escalating responsive behaviours.  In doing so, you will collaborate with the other members of the Mobile Support Team on the development and delivery of effective Behavioural Support Plans comprised of behavioural management approaches, psychosocial supports and education to referred individuals and their caregivers.  You will also liaise with community agencies, other practitioners and key partners to coordinate care for clients.   In addition, you will provide education and support to staff of the Mobile Support Teams to ensure current knowledge and trends in behavioural support. 
Note: Staff will be required to work in clients’ homes and may therefore be exposed to second-hand smoke. There may be occasional evening and weekend hours and extensive travel throughout the Central LHIN boundaries will be required using own vehicle. 

What You Will Do
  • Provide clinical assessment and treatment recommendations through a comprehensive behavioural approach.
  • Design and ensure implementation and monitoring of skill promotion and behaviour intervention programs for identified clients in their homes and various community settings.
  • Provide crisis intervention, risk management and urgent care planning for referred individuals and their caregivers.  Identify and refer to crisis resources for high risk individuals.
  • Support client and BSS team in the development and implementation of Behavioural Support Plans tailored to the client’s needs and issues designed to improve quality of life and assist in the mitigation of responsive behaviours.
  • Review, edit and approve all Behavioural Support Plans to ensure adherence to ethical guidelines in behaviour management.
  • Act as a liaison and client advocate among those involved with the client’s care including family, other caregivers, medical and other multi-disciplinary providers;
  • Provide support, on-going training and  consultation to colleagues, family members and/or other care-givers to assist in mitigating escalating responsive behaviours;
  • Maintain up-to-date knowledge of current and developing behavioural support models and trends and disseminate this information to the teams.
  • Develop respectful and trusting relationships with clients using Recovery and Psychosocial Rehabilitation principles. 
  • Maintain strict confidentiality and follow all other required policies and procedures.
  • Consistently interact with clients, staff, family members, other community agencies and partners in a professional manner that reflects favourably on the organization and the Behavioural Supports Ontario Project.
  • Effectively participate as a member of the Mobile Support Team; attend staff/team meetings, client care conferences, other multi-disciplinary meetings, committee meetings etc. as required.
  • Attend and actively participate in all required training.
  • Collaboratively participates in ongoing supervision with the Director of Behavioural Support Services.
  • Liaise, collaborate, and coordinate with other professionals, service providers and partners within the Behavioural Support Services.
  • Complete other duties, from time to time, as assigned by the Director of Behavioural Support Services.
What You Bring:

Must Haves
  • Completion of an undergraduate degree in one of the following health professions: Nursing, Social Work, Occupational Therapy or Psychology.
  • Completion of an Advanced Diploma in Behavioural Science Technology:
  • Minimum three years related experience in providing support to vulnerable seniors and older adults with responsive behaviours related to mental illness, addictions, dementia or other neurological conditions.
  • Demonstrated experience and skill in developing and delivering behavioural management interventions for specified population.
  • Extensive experience in training and educating colleagues, clients and key stakeholders on strategies and interventions aimed at addressing responsive behaviours;
  • Knowledge of current and developing behaviour supports models and the ability to implement the key components of those models into practice with clients. 
  • Training/knowledge of P.I.E.C.E.S., U-First, Recovery/Psychosocial rehabilitation approaches or willingness to receive training.
  • An understanding of recovery and psychosocial rehabilitation principles and the therapeutic relationship.
  • Demonstrated knowledge of best practices related to dementia, delirium, mental health issues and their effect on seniors, families and caregivers.
  • Knowledge of community resources and support.
  • Crisis intervention skills, with well-developed problem-solving abilities and interpersonal skills;
  • Good oral and written communication skills and computer literacy, including MS Word and Excel.
  • Sound understanding and commitment to the principles of the Behavioural Supports Ontario (BSO) project and the Action Plan for the Central LHIN.
  • Ability to collaborate effectively with other members of inter-professional care teams, clients, family members and community team members.
  • Valid drivers’ license and access to own vehicle is required; must meet the requirements of LOFT Community Services – Personal Vehicle Usage Policy.
  • Ability to communicate in a different language, an asset.

What We Offer

  • 24/7 Employee Assistance Program
  • E-learning program available all year round
  • Starting vacation time above minimum standard,
  • Additional paid personal and paid sick days
  • Professional development budget available to help you nurture and shape your career
  • Corporate Gym membership rate with GoodLife Fitness
  • Access to Perkopolis, a comprehensive corporate discount program
  • Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion
  • Tuition reimbursement program

Our Commitment to Diversity and Inclusion

LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.

Note: All LOFT employees are required to be COVID-19 vaccinated as a condition of hire in accordance with LOFT’s Vaccination Policy; unless they are employed in or work regularly with staff who are employed in, non-client facing roles.

Note: A satisfactory vulnerable sector check (VSC) is also required.

CLOSING DATE: April 5th, 2024
This job is from CharityVillage