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Durham Rape Crisis Centre (DRCC) is a non-profit feminist organization that believes in the equality of all regardless of race, class, sexual orientation, or gender. We work with and provide crisis support services, counselling (individual and group), advocacy, accompaniment, and support services for survivors of sexual violence and their families/support people.

Our team is growing, and we are seeking a highly skilled Awareness & Communications Coordinator role to join us in our commitment to contributing to the success of our organization and better support survivors and the community in creating more awareness and communications about sexual violence and supporting our mission. If you are passionate about ending sexual violence, and have marketing/social media and administration/fundraising skills, this is the opportunity for you!

Title: Awareness and Communications Coordinator

Reports To: Community and Crisis Services Manager, (and/or Executive Director/ designate)

Organization Overview

Durham Rape Crisis Centre (DRCC) is a non-profit feminist organization that believes in the equality of all regardless of race, class, sexual orientation, or gender. We work with and provide crisis and support services via 24/7 phone and chat, counselling (individual and group), anti-violence advocacy, accompaniment, and support services for survivors of sexual violence and their families/support people. We are committed to taking an active role in our community to end all forms of violence against women and children. As a Rape Crisis Centre we work with and provide support services to recent as well as historical or childhood survivors of sexual assault, sexual harassment, and childhood sexual abuse and their families.  For more information please visit www.drcc.ca.

Summary of Role

The Awareness and Communications Coordinator will be responsible for the communications strategy, plan and implementation of the organization’s communications including social media, monthly newsletter, e-communications platforms and donor communications. Within their administrative role, the ACC will support grant documentation and fulfilment tracking, organizational statistic gathering, staff meetings and general organizational admin needs. The ACC will coordinate the Marketing and Social Media - develops, designs, and executes communications to promote DRCC resources, fundraising, and awareness activities. This individual will serve as a passionate ambassador for DRCC, engaging new audiences and cultivating existing relationships through social media, email, print materials, and the DRCC website.

Key Role Responsibilities

• Plan, create and schedule social media content relevant to our work and mission, in league with key dates, community development needs and service updates.  Including creating psycho-educational content.
• Work with a variety of platforms such as Facebook, Instagram and LinkedIn, as well as Spotify, Pinterest and (Hootsuite, Mail Chimp, WordPress/Website updates, Canva)
• Create monthly newsletter updating clients and community about DRCC updates, programs, volunteer opportunities, a variety of awareness months, and relevant news
• Support donor management with communications through the creation of thank you letters, and maintaining an up to do donor pipeline
• Support grant writing as needed, including tracking deadlines, and researching potential funding sources
• Ensure that grant deliverables are being met, and appropriate action is assigned.
• Oversee bi-monthly staff meeting, take and transcribe minutes and notes of team meetings, and share with staff, and guest speaker schedules.
• Support regular annual events such as Take Back the Night (September Awareness March)
• Prepare Annual Report ahead of the Annual General Meeting (typically June)
• Support administrative/scheduling and fundraising needs for the Bingo Fundraising initiative.  
• Collaborating with the Manager and Executive Director, to implement innovative communications/promotional strategies, including social media, e-communications, and targeted marketing/awareness/fundraising.
• Designing print and digital marketing assets that are on-brand and engaging for various target demographics.
• Developing and implementing a marketing strategy that aligns with business goals.
• Overseeing all DRCC social media accounts.
• Creating engaging content (e.g., original text, photos, and videos) for DRCC communications.
• Building trend reports and identifying data-driven tactics to grow DRCC’s reach.
• Responding to constituent queries in a timely manner.
• Suggesting and implementing new strategies to develop brand awareness.
• Staying up-to-date with current technologies and trends in social media, design tools, and applications.
• Providing support as needed for thank you calls, maintaining accurate information in the RE database, and assisting with DRCC events.

• Remote/Hybrid Work (with some on-site responsibilities as needed)
• Flexible Working Hours
• Additional learning and professional development are encouraged and supported during working hours.
• Mileage reimbursement for travel
• Paid self-care per week (pro-rated for part-time staff)
• Additional vacation days for International Women’s Day, Truth and Reconciliation Day, Remembrance Day, and Dec. 6^th
• Annual Holiday Office Closure in December/January between Christmas and New Year.
• Support your community and make an active change to help end sexual violence

• Accountability and Dependability
• Client and Community Focus
• Communication
• Confidentiality
• Energy and Stress Management
• Ethics and Integrity
• Independent Work
• Operating Technology
• Problem Solving
• Team Work

• Maintain a daily appointment calendar for the role, including managing vacation/lieu time requests, and designating self-care hours.
• If required, complete expense reports and other financial administration duties.
• Present a positive and professional attitude (virtually and in person) to all visitors, suppliers, inquiries, and other interactions.
• Participate in regular supervision with direct manager, or Management/Executive team, as required, including an annual review.
• Participate in annual professional development and organizational training, both individually and as a team, with goals to be determined collaboratively.
• In coordination with your role, monthly/quarterly or as needed, statistical reporting.
• Participate in regular staff meetings, employee engagement initiatives, and strategic planning, signature events.
• Be educated on, aware of, and adhere to agency policies and procedure

• Preference will be given for candidates who are local to Durham Region.
• Professional experience with social media content creation.
• Experience with grant writing, fundraising/fund development.
• Well-developed skills in areas such as communication, documentation, organization, teamwork, confidentiality, ethics, analysis, critical thinking, and time management.
• A theoretical and practical knowledge about Gender-Based Violence (sexual and gender-based violence including recent sexual assault, childhood sexual abuse, human trafficking, rape culture, etc.)
• Ability to demonstrate and practice from an Anti-Racist/Anti-Oppressive and intersectional perspective.
• Experience using a feminist approach.

• University degree, bachelor’s degree, college diploma and/or related experience
• Experience in graphic design and social media/digital marketing.
• Strong written and oral communication skills.
• Microsoft Office applications proficiency.
• Experience with fundraising databases
• Familiarity with web design using WordPress.
• Ability to deliver creative content (text, image, and video).
• Solid knowledge of SEO, keyword research, and Google Analytics.
• Experience using Adobe Suite.
• Ability to work both in a team environment and independently.
• Flexibility to attend occasional evening and weekend events.
• Grant writing training and/or related experience

• SEO and Google Analytics
• Web design using WordPress:
• Graphic design, Adobe Suite, and digital marketing assets:
• Fundraising Platforms
• Marketing Platforms – Mailchimp:
• Events Organizing:
• Social Media Marketing:
• Grant Writing

• Interacts with client, agency, community, and government stakeholders within a variety of circumstances, some of which may be crisis or stressful situations.
• Criminal Record Check with Vulnerable Sector Screening required.
• Ability to work in an online, remote, or hybrid environment
• Manual dexterity required to use desktop computers and other technological aids.
• Ability to work independently, using self-motivation, with minimal supervision.
• Prioritize projects and staff meetings in accordance with deadlines and schedule.

DRCC AS AN EMPLOYER

We are Proud of:

• All staff receive paid self-care each week – we prioritize wellbeing.
• Additional paid floating stat days.
• Flexible working hours. 
• Remote working environment, with on-site work, as required.
• We highly value the development of our staff and provide professional development opportunities.
• We are a dynamic, passionate, and collaborative team!
• DRCC is a proud recipient of the Ontario Ministry of the Attorney General’s 2021-2022 Victim Services Awards of Distinction

As an employer, DRCC is dedicated to building an organization that reflects the diversity of our clients and the communities we serve. We promote equity, diversity, inclusivity, anti-racism, and anti-oppression to provide equal opportunity and full inclusion for all candidates. We encourage individuals from Indigenous, Francophone, Immigrant and Refugee, Black, Women of Colour, LGBTQIA2+ communities, people with Dis/abilities, and all equity seeking groups to apply.

DRCC will make reasonable accommodations to enable all applicants to participate in the recruitment process. If you require any accommodation, please let us know.

If you are interested in joining our team and making an impact in the community, please send your cover letter and resume to emma@drcc.ca Emma Conner, Community and Crisis Services Manager and copy Executive Director, Gemma Broderick gemma@drcc.ca. We thank all candidates for their interest but only those selected for an interview will be contacted.