Administrative and Member Relations Coordinator - Jewish Seniors Alliance
Role Summary
Reporting to the Executive Director, the Administrative and Member Relations Coordinator demonstrates a strong understanding of JSA’s mission, and a commitment to the values of reducing isolation and loneliness for seniors in community. This role plays a central role in the organization during a pivotal time.
Qualifications and Experience
Completion of a diploma in business, marketing or related field and a minimum of four years’ experience, preferably in a non-profit environment preferred, but not essential. Familiarity with the use of Mailchimp is also valued.
Role Accountabilities
Donor Oversight
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Coordinate activities that raise funds or otherwise solicit and gather monetary donations or other gifts for an organization.
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Collaborate on design and production of donor communication materials.
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Raise awareness and represent the organization’s work, goals, and financial needs.
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Confirm tax receipts are issued in accordance with organizational standards.
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Facilitate and manage donor recognition program, including thank-you’s to donors.
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Coordinate fundraising initiatives in collaboration with or with direction from other staff and Board.
Member Relations
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Manage and maintain the member database management system for the purposes of targeted marketing and relationship management.
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Manage regular donor and member engagement activities.
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Manage and oversee the production of member-related communication.
Technology
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Skillfully work with database management software systems (preferably Keela)
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Maintain and update Keela Database. Create communications to members, prospects, and others through Keela Database and additional resources.
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Excellent knowledge of Microsoft 365, especially Word, Excel, SharePoint, and Teams
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Proficient Usage of Zoom, including managing Zoom meetings, sending invitations, etc.
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Manage filing systems (SharePoint, documents, Keela) and general office supplies
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Work collaboratively with the Executive Director and others’ to develop and manage a social media strategy using Facebook, Twitter, LinkedIn, and potentially other platforms.
Administration
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Prepare distribution lists and labels, using database, excel, and other data sources.
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Manage the Executive Director and office calendars, including annual days off.
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Maintain current policies and procedures manuals and ensure files are accessible and updated as required.
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Maintain forms and lists, HR Policies, including passwords, membership, contacts list, board minutes and reports, memorandums of understanding with partner agencies.
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Prepare business correspondence.
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Provide general admin support (directed or initiated), including answering phone calls, emails, and sending tribute cards.
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Arrange internal and external meetings, including booking venues, technical setup, catering.
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Assist in preparation for outreach events including AGM, Galas, and others.
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From time-to-time assist with bank deposits.
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Gather reports for distribution for Board, AGM, and other meetings.
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Setting of and communicating meetings, zoom setup, and Teams meetings.
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Minute and note taking as required.
Skills and Abilities
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Displays professionalism and patience when working with colleagues, donors, clients, and the public.
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Detail focused with excellent verbal and written communications skills.
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Demonstrates initiative, drive, passion, and is able to work independently and as a team member in a small group office setting.
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Tech savvy, highly trainable and a quick learner.
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Demonstrates effective time management, prioritizing tasks and achieving timelines.
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Skilled at maintaining focus and handling multiple tasks and requests; calm and composed under pressure.
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You like to work collaboratively with colleagues, members, Board, and the public in presenting a positive and welcoming face for the organization.
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Multitasking, no problem, you enjoy being organized.
Please note that benefits are not currently offered at this workplace.