CharityVillage

Administration Manager - Scarborough Community Legal Services

Apr 23, 2024
Scarborough, Ontario

Scarborough Community Legal Services (SCLS) is a non-profit community based legal clinic primarily funded by Legal Aid Ontario. We provide clinic law services to low income individuals in a culturally diverse community. Our work includes individual case work, public legal education, law reform, and community development activities mainly in the areas of tenants’ rights, income maintenance law, immigration law, and workers’ rights.

We are seeking an Administration Manager to join our team. This position reports to the Executive Director, engages in work with our Board of Directors, and has three to five direct reports.

Duties and Responsibilities

Management & Human Resources Responsibilities

⦿ Supervise Administration Team staff 

⦿ Discuss and evaluate performance of existing administration staff and interview and hire new employees

⦿ Issue discipline under the Collective Agreement, up to and including preparing and filing disciplinary letters, issuing suspensions, and recommending termination to the Board of Directors

⦿ Respond to and resolve employee and client complaints regarding administration staff

⦿ Maintain Clinic employee personnel records

⦿ Approve Clinic employee leave requests

⦿ Assign administrative tasks to Administration Team staff 

⦿ Work in collaboration with the Executive Director to manage the Clinic’s budget and forecast the impact of changes to funding and working conditions

⦿ Develop and implement Clinic policies in collaboration with the Executive Director, including human resources policies and procedures

⦿ Attend Board of Directors’ meetings and Board committee meetings, advise the Board on administration matters, and prepare minutes of Board and Committee meetings

⦿ Participate in Union-related management committee meetings and collective bargaining

⦿ Communicate with Legal Aid Ontario regarding funding and other issues

Office Administration & Support 

⦿ Manage office operations

⦿ Find and implement solutions regarding office administration issues

⦿ Resolve technical problems and assist in resolving IT issues

⦿ Ensure efficient administration and coordination of all Clinic services

⦿ Provide administrative support to the Board of Directors, Executive Director, and other legal staff as necessary

⦿ Manage the website and social media accounts

⦿ Manage the phone system and ensure reception is covered on a daily basis

Qualifications and Experience 

⦿ You have a minimum of five years’ experience managing an office. Experience working in a non-profit environment and experience working with large funders is an asset.

⦿ You have experience working with a volunteer Board of Directors.

⦿ You have experience in human resources. Experience managing in a unionized environment is an asset.

⦿ You have experience with information technology systems and strong computer skills.

⦿ You have experience developing and implementing effective workplace policies.

⦿ You have demonstrably strong organizational and communication skills.

⦿ You have a commitment to social justice and working for positive social change on issues that affect low income individuals and groups.

⦿ You have the strong interpersonal skills that are needed to address the needs of clients from a variety of social and cultural backgrounds.

⦿ You have a collaborative work approach and the ability to work well in a team based environment.

⦿ Experience in community legal clinics is an asset.

⦿ Experience managing websites and social media is an asset.

Terms of Employment 

This is a permanent full-time position that offers a competitive benefits package and enrollment in the CAAT DB Plus pension plan.

The salary range is $72,500 to $77,000 commensurate with qualifications and experience.

We have a Remote Work Policy that permits a hybrid work arrangement for this position after completion of a probationary period.

How to Apply

All applicants are asked to submit the following, in PDF format, through the FactorialHR web portal (scls.factorialhr.com):

⦿ a cover letter,

⦿ resume; and,

⦿ contact information for two references

Your cover letter should outline any experience you have working with low-income and diverse communities, relevant employment, and lived experiences.

Applications will be accepted until 23 April 2024 at 11:59 PM

Additional Information

We thank all applicants for their interest however only those selected for an interview will be contacted.

SCLS welcomes applications from diverse individuals who self-identify on the basis of any of the protected grounds under the Human Rights Code. Lived experience and intersectional identities are merit factors for hiring for this position. We are committed to full compliance with the Human Rights Code, the Accessibility For Ontarians With Disabilities Act, the Occupational Health and Safety Act, and all other applicable legislation. We will provide accommodation during the hiring process upon request. Information received relating to accommodation measures will be addressed confidentially.

In recognition of the time and labour of preparing for and attending an interview, SCLS will financially compensate interviewees at a rate of $40 per interview (expected time – one hour). If the candidate is asked to prepare a presentation or assignment during the hiring process, SCLS will financially compensate the candidate for that work at a rate of $40 per hour, based on the time the hiring committee believes the task should reasonably take to complete.

We encourage candidates to learn more about the land on which we live and the nations who have been the stewards of this place since time immemorial, including the Mississaugas of the Credit First Nation and the Chippewa, the Wendat, and the Haudenosaunee Confederacy. Please see scarboroughcommunitylegal.ca/thisland for more from which to learn.

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