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Career Spotlight: New Grad Leadership Development at Rogers Communications

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At Rogers, starting your career in the New Grad Leadership Development Program means access to growth and development from day one. We spoke with three new grads at Rogers to learn all about their exciting roles and how they’re advancing their careers every day.

Michelle Okun, Analyst, End-to-End Process Performance Management

Michelle Okun
Analyst, End-to- End Process Performance Management
Rogers
What do you do at Rogers?

My team and I are focused on making every interaction a customer has with Rogers a great one. Day to day, I look for areas where we can adapt our processes and methods internally so that we can better serve our customers and their families.

What inspired you to join Rogers?

Rogers has a long history of being an innovator in the telecommunications industry. It’s great to work for a company that’s not just keeping up with industry expectations, but exceeding them.

You’re part of the New Grad Leadership Development program. How has it set you up for success?

The New Grad Leadership Development program gives you all the tools you need to transition into a full-time role. There is an immense amount of support given by coaches and managers across the organization with an open door policy. A highlight of the program is its flexibility. Having a chance to explore different areas of business is super rewarding. The program is allowing me to explore different areas of the business and focus on my strengths.

Tell us about the people you work with – what makes them great?

My colleagues and I all share the same mission– to help our customers get what they want, when they want it. Having the opportunity to work with smart and capable people to achieve this is the best part of what I do.

Jonathan Denney, Digital Coordinator

Jonathan Denney
Digital Coordinator
Rogers
What do you do at Rogers?

I get to do something different every day for the Fido Wireless and Support team. This ranges from digging into web analytics to providing insights and building business cases that help make strategic decisions. The best part is knowing that my team is making a difference in customers lives.

You’re part of the New Grad Leadership Development program. How has it set you up for success?

From my onboarding and in-store experiences in Toronto to presenting a business case to the whole Montreal Fido digital team within 3 weeks of starting, I got to see different aspects of the company I wouldn’t have otherwise seen. Rogers gives employees the resources they need to advance their careers – vertically and horizontally, and that’s no different for folks in the New Grad program.

Tell us about the people you work with – what makes them great?

If there’s one thing that makes or breaks a job – it’s the people you work with. Though we’re a new team, we have great chemistry and share the same vision. I admire the great work that everyone does!

What inspired you to join the Rogers team?

I was keen to join an industry leading company with a fast-paced environment – Rogers was a no brainer! The bonus is it’s wide variety of products, and size were extremely appealing.

Sabrina Melder, Online Sales Analyst

Sabrina Melder
Online Sales Analyst
Rogers
What do you do at Rogers?

I’m a Rogers Wireless Online Sales Analyst and I’m primarily responsible for reporting and insights, and work closely with the Consumer Base Management team on omni-channel offers to drive online sales. I also work with the digital team to optimize high priority pages on Rogers.com, which helps generate customer leads across all channels.

What inspired you to join the team?

Graduating from Ted Rogers School of Management, Rogers had a huge presence in my school-life, and I always wanted to be part of a company that put their customers first. I also liked the fact that the company is fast-paced, innovative, and would give me endless opportunities to develop my career.

You’re part of the New Grad Leadership Development program. How has it set you up for success?

The program is designed to help us make a successful transition from school to work, and succeed in my career by offering resources like monthly workshops, a mentorship program, volunteering opportunities and various networking events. The onboarding week at the start of the program was very thorough and helped us understand each business unit. The Retail part of the experience helped us understand our customer’s concerns first hand – it was eye opening!

Why is the work environment at Rogers well suited for a new grad looking to launch their career?

The workspace is modern, open, and filled with cool technology. Teams are empowered to collaborate with each other, work alone or in whatever style suits their work needs.

Want to learn more about new grad opportunities at Rogers? Click here!

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