Office Hours: Learn About Pharmacy, Retail Management And Corporate Careers With Rexall

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October 10th was an egg-citing day at TalentEgg: we hosted Office Hours with Rexall, a fast-growing Canadian drugstore chain. Office Hours is an hour-long live chat with representatives from top employers for TalentEgg members.

Rexall’s Director of Talent Acquisition at Rexall, answered students’ questions regarding the company’s Pharmacy, Retail Management and Corporate career opportunities for students and recent graduates, tips for applications and job interviews, and more!

If you missed the live event, you can read the complete transcript below:

Cassandra from TalentEgg:
Welcome to Office Hours, TalentEgg-ers! My name is Cassandra and I’ll be moderating today’s chat. Our eggs-pert guest today is the Director of Talent Acquisition at Rexall!

Over the next hour, you can send in your questions about career opportunities at Rexall, learn how to stand out to Rexall’s recruiters, and get tips for successfully hatching your pharmacy and retail career. You can start submitting your questions now.

Comment From Iryna Borzilova

What are the career opportunities for current students or recent graduates in the retail management field? Are there any summer internship programs offered by Rexall?

Rexall:
We have a pretty robust Pharmacy Intern Program for new Pharmacy grads as well as co-op opportunities in Finance and HR. We also hire new grads for entry level roles at our head office in IT, Marketing, Merchandising and Real Estate.

Comment From Sarah
Hi! Thanks for answering our questions today, this is such a cool way to connect! Could you share some advice on standing out to Rexall when applying for an internship? Are there any skills or experiences that particularly stand out?

Rexall:
I would always encourage you to be yourself and be honest about what you are looking for in an organization. We like to see grads who have done some research, and understand who we are and what we stand for.

Comment From Shua Baber
For IT graduates, what kind of positions does Rexall offer?

Rexall:
We are continuously looking for POS/Help Desk Reps. From a growth perspective, we look to these roles for development opportunities in other areas of IT or as Help Desk Leads.

Comment From Mark
Does Rexall offer professional development opportunities to help recent grads progress up the corporate ladder? How quickly do people typically get promoted?

Rexall:
We are a culture of internal promotion. We assess employees annually during our formal talent review process and we also post all roles internally to promote from within.

Comment From Sarah
Thanks for answering my question! When will you begin accepting applications for Pharmacy internships?

Rexall:
Right now! We are in the process of visiting all Pharmacy schools nationally, and we also are hosting events and interviews.

Comment From Mark
Great to hear that Rexall values promoting from within! Can you tell us some more about the culture?

Rexall:
We continually look to evolve our customer experience through new products and services, and recognize this can only be done with our 8,500 team members across the country. We have a fast-paced, collaborative culture and we believe in giving back to the community.

Comment From Sam
Thanks for this opportunity to ask questions! What’s a typical day like for a Store Manager?

Rexall:
I love this question. Store Managers lead and develop teams, drive engagement, customer loyalty and ultimately, sales. We encourage our Managers to implement programs which best serve the communities we are in.

Comment From Sam
Also, what kind of previous experience do you look for when hiring for store management roles?

Rexall:
We look for talent with customer service experience, leadership and innovation. Ideally, someone who has been in a leadership position and understands the financial aspects of retail. That being said, we have a Manager in Training program that allows us to develop Assistant Managers into the Store Manager role.

Comment From Katie
I’m interested in learning more about your finance co-op program. What types of projects and assignments do co-op students get to work on?

Rexall:
Finance co-op students work in analysis, AP and AR, both on the supplier and corporate side. We try to provide co-op students with as much time in all of these areas as possible.

Comment From Melanie
Does Rexall often hire their Pharmacy Interns for future full-time roles?

Rexall:
All of our Pharmacy Interns are hired with the promise of becoming full-time Pharmacists (after successful licensing).

Comment From Aydit
I am an upcoming grad with a background in accounting and finance. I am interested in starting my career in corporate finance, and I was wondering what are some of the key competencies that your team looks for during the recruitment process, other than the technical aspects? Also, you mentioned earlier that there are opportunities available in Real Estate – could you provide more detail about that?

Cassandra from TalentEgg:
Meanwhile, let’s take a quick poll of the Pharmacy students and graduates who have joined us:

Future Pharmacists: When considering which employer to start your career with, which factor is most important to you?

  • One-on-one interactions with customers and patients (43%)
  • Providing cognitive services, such as MedsCheck, food intolerance testing, etc. (14%)
  • Continuing education opportunities (14%)
  • Competitive salary (29%)
  • Signing bonus (0%)

Rexall:
We value motivation, leadership, enthusiasm, continuous learning, adaptability, team focus, customer service focus, and individuals who are driven to succeed. In Real Estate, you could go in to Facilities,  Construction, Administration, etc.

Comment From Nushrat Shabnam
For a recent Finance graduate, what kinds of roles are offered at Rexall?

Rexall:
In Finance, we have roles such as Accounts Payable/Receivable Clerk, Analyst, Inventory Administrator etc.

Cassandra from TalentEgg:
Here is a question that was submitted to TalentEgg in advance of Office Hours: Heng-Kiu, a Business Administration student at Wilfrid Laurier University, asks, “Does Rexall have any summer opportunities for non co-op BBA students?”

Rexall:
We are in the process of reviewing all of our programs. We plan to expand our co-op and new grad offering in the near future, but as of right now, we don’t have a formal co-op program in business.

Comment From Katie
Thanks for answering! How long do co-op terms typically run at Rexall?

Rexall:
Co-op terms are four months long, but we encourage students to return year over year. Many of our co-op students have worked multiple terms and have even been hired full-time!

Comment From Alex
If I complete my Pharmacy Internship in one location, is it possible to relocate and work full-time at a different Rexall location?

Rexall:
Rexall is a national organization and we encourage movement. You would have to work as a full-time Pharmacist at the location of your internship. However, if a location opens that is of interest to you, we foster an environment of open dialogue.

Comment From Shua Baber
What are some of the qualities that Rexall looks for in its student employees?

Rexall:
We look for students who are excited about the work that they do! We want students to learn about our business, and bring new, fresh ideas that will drive our business forward.

Comment From Nushrat Shabnam
Thank you for answering my question! I am a recent graduate with Finance and Strategic Management as my majors. Could you please provide a few tips regarding the job application for Inventory Control Administrator at Rexall?

Rexall:
Most importantly, make sure you review all of the position requirements. If you don’t have practical experience in a specific area, go back to some of your school/volunteer/extra-curricular activities and identify them in your cover letter and resume.

Comment From Nadia
I recently moved to Montreal and I am preparing to write my PEBC exams. I noticed you offer a Pharmacy Intern program – how can I apply? I studied in South Africa and would love to get the practical experience of working in a pharmacy.

Rexall:
Currently, Rexall does not have any locations in Montreal. If you are interested in a Pharmacy Intern program outside of Montreal, all of our opportunities are listed at www.rexallcareers.ca.

Comment From Kelsey
What is the application and interview process like for entry level head office jobs? How many interviews before an offer is made?

Rexall:
Once you apply, resumes are screened by one of our recruiters. Typically, the recruiter will conduct a preliminary phone call to review the role and your qualifications. The next stage is to come in to our offices and meet with the hiring manager, and potentially other team members. We try to be respectful of your time and, if possible, conduct all interviews on-site in the same day.

Cassandra from TalentEgg:
Here is another question that was submitted in advance: Lauren, a Communications student at York University, asks, “Will Rexall have any entry level communications, marketing, PR, branding or advertising opportunities that start in April 2013?”

Rexall:
We don’t have a formal program for communications, PR, marketing or advertising at this time, but opportunities can present themselves at any time throughout the year. Please continue to check opportunities online, or set up job alerts at www.rexallcareers.ca.

Cassandra from TalentEgg:
That’s all the time we have for questions today. Thanks for participating in Office Hours and a big thank-you to Rexall’s Director of Talent Acquisition for taking the time to answer everyone’s questions about Rexall’s career opportunities!

For more information about careers with Rexall, please visit their employer profile on TalentEgg. They are currently hiring for many career opportunities, including Pharmacy Assistants, Pharmacy Technicians, Assistant Store Managers and more!

Thanks again for joining us today, TalentEgg-ers! Keep your eyes on our Twitter feed for upcoming Office Hours events!

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About the author

Cassandra Jowett is TalentEgg's Content Manager. She joined the team as a student intern in the summer of 2008, and since then her heart has never really left the Egg Carton. Cassandra is a recent graduate of the Ryerson University School of Journalism, where she earned a Bachelor of Journalism with a focus in writing and editing for newspapers. She has also written and edited for The Globe and Mail, The National Post, t.o.night newspaper and other publications.