Associate Manager, Product Recommendations

ASAP
Competitive
Mississauga, Ontario
Early Career

Company Summary

Walmart Canada operates a growing chain of more than 410 stores nationwide serving more than 1.2 million customers each day. Walmart Canada’s flagship online store, www.walmart.ca, is visited by 750,000 customers daily. With more than 85,000 associates, Walmart Canada is one of Canada’s largest employers and is ranked one of the country’s top 10 most influential brands. Walmart Canada’s extensive philanthropy program is focused on supporting Canadian families in need, and since 1994 Walmart has donated and raised more than $300 million to Canadian charities. Additional information can be found at www.walmartcanada.cawww.facebook.com/walmartcanada and at twitter.com/@walmartcanada

Position Summary

The Associate Manager Product Recommendations will be responsible to manage and maintain the relationship with our 3rd party vendor ensuring the optimal performance of the system to deliver the best personalization, cross selling and upselling capabilities on Walmart.ca platforms. They are responsible for ensuring the timely collection and analysis of information, ensuring the correct strategies are put in place in accordance with the business objectives of each category. They will A/B test different strategies to fine tune the experience and will maintain and run a full set of KPI’s to report on weekly to guide and assess the performance of the strategies and inform our business partners of successes and areas of opportunities. The associate is responsible for ensuring the correct entry of data into our personalization toolset. They will collaborate with merchants, product information and process team, content strategy team, digital specialist team, vendor operations, SEO, site merchandising teams and our IT teams.

Position Responsibilities 

  • Responsible to manage and maintain the relationship with our 3rd party vendor ensuring the optimal performance of the system to deliver the best personalization, cross selling and upselling behaviour within the ecommerce merchandising team ensuring our customers see the most relevant content increasing conversion and sales.
  • Responsible to ensure the most productive strategies are active within our mobile/web platforms, PIP, homepage, category page, Add to Cart, and email placements for each category.
  • A/B test different strategies to fine tune the customer experience and increase conversion and sales.
  • Maintain and run a full set of KPI’s to report on weekly to guide and assess the performance of the strategies and inform our business partners of successes and areas of opportunities.
  • The Associate Manager, Product Recommendations is responsible for ensuring the correct entry of data into our personalization toolset.
  • Responsible to initiate and follow up with merchants, product information and process team, content strategy team, digital specialist team, vendor operations, SEO, site merchandising teams and our IT team.
  • Responsible for providing feedback on the technology roadmap with our 3rd party vendor and product managers to address existing process gaps.
  • Will be required to be an advocate of the ecommerce space and to drive awareness of the importance of product recommendations.

Qualifications

  • Minimum Education Required: Bachelor’s degree
  • Minimum Years of Experience Required: 3 to 5 years

​Canada Walmart Division: Corporate
Accessibility: Walmart will accommodate the disability-related needs of applicants and associates as required by law.

How to Apply