Wabano Centre for Aboriginal Health

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Youth Outreach Worker

Mar 29, 2019
Ottawa, Ontario

Employment Opportunity

Youth Outreach Worker

(Full-time to March 31, 2020)

Are you an Indigenous front-line worker who is passionate about helping community members? Are you comfortable working in an outreach setting, such as the street, drop-in centres and homeless shelters? Do you have experience connecting community members with resources in order to support and stabilize them in times of crisis? If so, this opportunity is for you!

The Wabano Centre for Aboriginal Health is an award-winning Health Access Centre that provides holistic health services to First Nation, Inuit and Métis people living in Ottawa - one of the fastest growing and diverse urban Indigenous communities in Canada. Wabano is a fast-paced, client-oriented organization that models the Indigenous values of balance, respect and community interdependence.

The Outreach Worker will be responsible for providing supports and community referrals for individuals ages 13 and older who are being trafficked or at risk of being trafficked. Additionally, this position will be responsible for supporting the team in handling crisis situations and providing short-term crisis counselling to clients in order to stabilize them.


  • Serve as a first contact for clients and build rapport;
  • Conduct intake in order to determine client needs and appropriate supports;
  • Provide client-centered, culturally based case management to assist Indigenous people with obtaining income supports, and other community services/resources to facilitate obtaining or retaining housing; accessing community legal, medical, financial assistance, mental wellness and addictions services, employment, transportation and other referral services;
  • Develop strong relationships with partnering agencies and other Wabano workers in order to enhance support mechanisms for clients;
  • Serve as an advocate for client/community members re: access to services, enhancing cultural sensitivity and respect;
  • Promote Indigenous beliefs, values and traditions that enhance health;
  • Provide services to clients at a time and location which best meets their needs, which includes evenings and weekends as directed by manager;
  • Complete admin tasks related to client care and organizational/funding requirements;
  • Participate in Wabano events;
  • Give back to the community whenever possible.

Qualifications and Experience

  • A post-secondary degree in Social Work, Psychology, or relevant mental health care field or an equivalent combination of education and work experience;
  • Two years of hands on experience working with at risk Indigenous youth;
  • Demonstrated knowledge, sensitivity and awareness of the history, culture, and unique needs of urban Indigenous people;
  • Experience in developing and facilitating workshops;
  • Ability and willingness to patrol the street on foot in order to support individuals who are at risk of being trafficked;
  • Current Non-Violent Crisis Intervention Certification or willingness to acquire the training;
  • Knowledge, sensitivity, and awareness of history, and culture of the Indigenous population;
  • Ability to follow direction;
  • Ability to function in a high pressure/high stress environment;
  • Excellent oral and written communications and computer skills;
  • Knowledge of Indigenous and non-Indigenous community resources and related services;
  • Excellent time management skills, ability to multi-task and prioritize;
  • Current CPR-First AID level C or willingness to acquire the training.


  • Preference will be given to those of First Nations, Inuit or Métis descent (please self-identify)
  • Criminal reference check required. 

To pursue this opportunity, please submit a covering letter and resume by March 8, 2019 to dmaiangowi@wabano.com    

We thank all those who apply. Only those selected for further consideration will be contacted. Wabano is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity or interviewing, please advise if you require accommodation.


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