Human Resources Regional Manager
Here at TJX Canada we strive our hardest to make sure that, every day, our customers are able to find the latest and greatest designer brand names for less than they'd pay elsewhere. When they walk in the doors of our stores, whether it's a Winners, HomeSense, or Marshalls, savvy shoppers know they'll experience the "Thrill of the Find," which, if you're curious, feels like a slight breeze blowing over the surface of your skin-not a bad feeling, if we do say so ourselves.
But you're not here to feel the breeze. You're here to see if working with TJX Canada is right for you. To help with your decision, we'd like to introduce you to someone who once faced the same choice you have to make.
As one of our Regional Managers of HR, Nina is responsible for supporting HR Management. Along with other duties, she develops and counsels Store Management and District Managers to effectively deal with HR policies and issues. Generally speaking, she ensures we maintain a positive and supporting environment for our Associates.
Though her job might be a little bit easier if she didn't insist on singing each Associate's name in a high falsetto every time she sees them.
Still, this is Nina. She is one of us.
But know this. If you do decide to apply for this position, and we agree that this is the right job for you, you'll be supported by a plethora of internal programs whose only focus is the continued progress of your career. At TJX Canada, we do everything we can to help you achieve your full potential. But we can't do it all ourselves. You'll need to bring the ambition, the motivation, and the drive.
So what do you think? Like Nina, are you one of us?
Now, if you were to come on board as one of our HR Regional Managers, we'd ask you to do the following:
- Ensure and maintain an environment that supports positive Associate Relations, free of third party-intervention
- Maintain and support our key values
- Develop and counsel Store Management and District Managers to effectively deal with HR issues
- Support the succession planning and development plans for high potentials
- Coach and counsel field management on interpreting HR policy issues
- Prepare, coordinate, and deliver training programs based on leadership development
- Support disability and WSIB claims in partnership with our Home Office
- Conduct exit interviews, identify turnover trends, partner with operations to resolve issues
Sounds rather challenging and exciting, right? Let's hope so, because if it sounds easy or boring, there's a good chance this job isn't for you. But if it does sound right for you, here's why we know you'll be able to handle those challenges:
- You've done enough mental heavy lifting to earn your University Degree and your CHRP designation
- You have between three and five years of related experience, which you can use to build a stable and bright future here at TJX Canada
- Your expertise in Associate Relations includes the ability to interpret and apply policies and procedures, monitor and implement provincial and federal legislative changes, and provide management and staff with advice and guidance related to employment law
- You possess general HR knowledge and skills, including experience with recruitment, associate relations, compensation and benefits, training and development, and mediation
- You have a strong operational background and the ability to work with District Managers to drive business
- Your staff management skills include participating in the recruitment, selection, and orientation of staff, coaching and counseling team members, providing advice and guidance to management in the resolution of problems, and evaluating performance and providing feedback to team members
- Your issue-management skills include time management, conflict management, information gathering, and team building
- You have experience with program implementation, including the ability to determine needs through gap analysis and soliciting input from staff; you also have conceptual knowledge and the ability to incorporate HR legislation and strategies into maintaining a collaborative relationship with staff
- You are willing to travel to stores within the designated region
We know some of that might sound a little daunting, but if we're going to meet and exceed our promises to our customers, we have to be committed to hiring the best person for the job.