TJX Canada

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DC Operations Supervisor - Brampton/Mississauga - Afternoon Shift

Brampton, Ontario
Entry Level

Are you ready to explore career opportunities at TJX Canada and join our team?  TJX Canada is part of The TJX Companies, Inc., the world's leading off-price retailer of apparel and homeware worldwide, and in Canada, our retail chains include Winners, Marshalls and HomeSense.

In the retail business, we move fast. We're always adapting, evolving and innovating. And the fast pace brings variety and challenge, along with many growth opportunities.  We operate hundreds of stores in hundreds of cities.

TJX's retail chains include TJ Maxx, Marshalls, HomeGoods and Sierra Trading Post in the United States TK Maxx in the United Kingdom, Ireland, Germany, Poland, Austria and the Netherlands, as well as HomeSense in the United Kingdom and Ireland; and TK Maxx in Australia.

As a retailer committed to growth, success is always in style at TJX!

Meet Estelle

Estelle is an Operations Supervisor in one of our distribution centres, where she's in charge of planning daily and weekly workloads, but more than that, she's in charge of inspiring her team to exceed all expectations. It's a skill some Operations Supervisors learn in college, but others acquire it during their two years of previous experience.

Estelle's greatest leadership trait is her ability to not only embrace the unique talents on her diverse team, but also how she leverages them to drive business success. This makes her a collaborative leader who sets aside time to refresh and recharge those relationships. And she's a wiser leader for it.

Now, if you were to come on board as one of our Operations Supervisors we'd ask you to do the following:

  • Lead with a collaborative approach across shifts and support a team of Associates in the execution of the plans and objectives within the timelines, constraints, and available resources
  • Align and implement departmental plans daily, weekly, and 3-6 months out
  • Identify and address potential departmental obstacles to meet daily and weekly production requirements
  • Plan for and respond to plans for current production and seasonal fluctuations to ensure effective execution to set targets and production plans
  • Utilize and leverage data and information to provide direction and achievement of daily, weekly, and monthly targets
  • Monitor and maintain process and accuracy improvement opportunities while maintaining a cross functional and cross shift mindset
  • Drive the identified priorities in sequence while addressing obstacles
  • Recognize and address department interdependencies, and the implication of process and business changes to ensure efficient flow of merchandise
  • Accurately assess Associate productivity and performance, and provide appropriate training, coaching, and development opportunities through hands-on involvement and specific and timely feedback
  • Build effective and collaborative partnerships across departments and shifts to achieve business goals and objectives and maximize efficiencies
  • Organize, plan, and ensure work assignments are allocated and assigned appropriately, and monitor adherence to established work methods and operational/health and safety standards
  • Utilize the Collective Bargaining Agreement to maximize business flexibility, while promoting positive Associate labour relations

Sounds rather challenging and exciting, right? Let's hope so, because if it sounds easy or boring, there's a good chance this job isn't for you. But if it does sound right for you, here's why we know you'll be able to handle those challenges.  You have:

  • Ideally, you've done enough mental heavy-lifting to earn your university degree or college diploma with a Bachelor of Business Administration or Engineering
  • You have at least two years of progressive experience in a distribution environment and two years' experience as a supervisor or leader, which you can use to build a stable and bright future here at TJX CANADA
  • You have experience with operations in a high-volume, fast-paced, labour-intensive, constantly-changing production atmosphere
  • You are able to translate and implement overall departmental goals and objectives, and execute them through motivation and team empowerment
  • You demonstrate an understanding of how department fit in relationship overall facility goals
  • You have a proven track record managing time effectively and a demonstrated ability to manage and navigate through competing priorities to drive the required total departmental results
  • You can collaboratively work with others to achieve goals while maintaining and enhancing the culture
  • You act decisively and make timely and sound decisions even when the situation is uncertain or ambiguous
  • You listen attentively and communicate effectively to build relationships and mutual understanding through the exchange of clear, direct, and effective messages
  • You manage your time and activities effectively
  • You have the ability to flex your leadership style and have the demonstrated ability to develop yourself and others and effectively address performance concerns
  • You facilitate problem solving and mediate conflict to arrive at timely resolutions or solutions
  • You develop trust with others by acting with integrity and ethics
  • You effectively communicate change and gain Associate engagement
  • You have intermediate computer skills with all of the Microsoft Office applications
  • You possess functional knowledge of relevant H & S legislation
  • You have a good mathematical and numerical sense and can think quickly and fluidly with numbers

Success is our favorite outfit! As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger and be part of our future. Apply now.

Here at TJX Canada we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. For additional assistance please email