Techtronic Industries Canada

Job Description Summary

Job Description:

TECHNICAL ANALYST – TTI CANADA INC.

Full Time | Co-op

TTI is where culture meets opportunity. We are fast paced, highly energetic and we reward innovative thinking. We provide a multifaceted training program and hands-on field experience that will stimulate, challenge, and reward you! TTI is a place to explore your potential, where wins are celebrated, and your development is our priority. This is your opportunity to work with amazing people and support brands such as Milwaukee® and RYOBI®.

Note: January Start Date

Location: Toronto Head Office

We are looking for an enthusiastic and determined individual to fill the role of Technical Analyst in our IT Department.

The IT department in TTI Canada has a multi-dimensional focus to support the TTI Canada business operationally and administratively for all its technology needs.  The successful candidate will have an opportunity to learn and implement new solutions to help build a strong technology practice to enable our business to continue its rapid growth.  There is a broad stream of initiatives that are underway to build our IT foundation.  As the technology team continues to grow, support from a dynamic new team member will be of value to inject some creativity, bring some organization and support the IT team members in a variety of opportunities.  

What You Will Do:

• Collaborate with the other members of the IT team to help with weekly technical administrative activities
• Aid the operational technical support queues for day to day troubleshooting of technical issues
• Participate in technology design and deployments of a new office build – Wintel, Networking, unified communications, audio/visual technologies, digital signage technologies, client technologies
• Conduct detailed analysis on application landscape across business areas to suggest opportunities for harmonization and optimization
• Perform project coordination duties and assistance to help organize the IT project delivery portfolio – project planning, milestone tracking, timeline management, scope containment, risk management, issues management
• Assist in systems integration testing between Wintel and other cloud-based solutions
• Assist with tracking and analysis of technology spend areas
• Work with IT practice verticals and subject area experts within the team to gather details and map out formal working processes
• Work with various technology vendors and partners to investigate, design and implement new technologies and solutions
• Help create dashboards and scorecards to measure technology health and track performance metrics

What You Will Bring:

• Must currently be enrolled in a post secondary co-op program
• Strong work and task organization skills
• Well developed oral and written communication skills
• Ability to organize content and present to audiences at various levels – technical, business, leadership, senior leadership
• Proficient in Microsoft Word, Excel, PowerPoint
• Familiarity with Microsoft Project, Visio
• Working knowledge of Powershell Scripting
• Familiarity with iOS deployments and mobile device management nice to have
• Project Management & working experience in Jira and SharePoint is an asset
• Strong mathematical skills for high level financial analysis of the IT portfolio areas of spend
• Working knowledge of Azure cloud technologies
• Networking and unified collaboration technology and solution familiarity an asset – Teams, Zoom, WebEx solutions and integrations
• Legally authorized to work full time in Canada
• Must be fully vaccinated to be considered

TTI is proud to be an equal opportunity employer, where we celebrate, support, and thrive on diversity.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.

About TTi Canada

TTI is a world-class leader in design, manufacturing, and marketing of power tools, outdoor power equipment, and floorcare products, as well as hand tools and accessories. We cover a wide range of industries, and our customers vary from consumers to professionals. Our unrelenting strategic focus on powerful brands, innovative products, operational excellence, and exceptional people drives our culture. This focus provides TTI with a platform for sustainable leadership and growth.

Our brands and products are recognized worldwide for their deep heritage, superior quality, outstanding performance, and compelling innovation. Our customers have access to leading brands such as Milwaukee®, RYOBI®, Hoover®, and HART®.