Sysco Canada Inc.

Canadian Head Office - Toronto, Ontario, Ontario

Operations Trainer

Winnipeg, Manitoba

Reports To

Warehouse Manager




Full-Time, Salaried

Closing Date

January 9 th , 2022

Company Overview

Sysco is the global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With over 69,000 associates, the company operates more than 320 distribution facilities worldwide and serves more than 650,000 customer locations. For fiscal 2019 that ended June 29, 2019, the company generated sales of more than $60 billion.

Sysco, one of Canada's Best Employers 2019, as listed by Forbes, is dedicated to our global corporate social responsibility goals and to creating a diverse and inclusive workplace. Join our winning team.

For more information, visit or follow us @SyscoCanada at; or

For a full list of opportunities, visit


The purpose of this job is to ensure the accurate and consistent training/coaching of Warehouse employees and ensure the proper training and onboarding of new warehouse associates on Sysco work methods. This job is also responsible for monitoring policy standards and tracking employee training data.

Role Responsibilities:

  • Train and coach warehouse associates on various floor procedures and positions, utilizing Sysco Work Methods and other training tools.
  • Train and certify associates on all Material Handling equipment.
  • Ensure the compilation and maintenance of all training and development records and statistics.
  • Identify training needs and oversees training and development
  • Assists with the coaching, mentoring, career development, training, performance management of team with the purpose of improving employee knowledge and skill level.
  • Tracks productivity and accuracy results via daily and weekly reports; creates employee discussion letters related to training as required.
  • Assists with Driver classroom training as required.
  • Conducts and completes observation reports in the warehouse to ensure safe machine operations in the warehouse.
  • Ensures adherence to the responsibilities under the Occupational Health and Safety act.
  • Meet with supervisors weekly to discuss employee's learning, using Progress Report Templates.
  • Provide both constructive feedback for improvement and positive reinforcement.
  • Time-keeping for employee and reporting time worked to employee's supervisor, until the employee can clock in and out.
  • Documentation of training hours per associate.
  • Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor.
  • Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.
  • Responsible for compliance with all Policies and Standard Operating Procedures (SOPs) comprising Sysco's Food Safety Program, specific for the assigned role.
  • Assist Food Safety Program Manager in ensuring compliance to Sysco's Food Safety Program that leads to compliance with third party certification and customer requirements.
  • Perform other duties as assigned.

Qualifications/Skills/Job Requirements:

  • Minimum 2 years working in a warehouse environment.
  • Training experience is an asset.
  • Warehouse equipment experience is required, Fork Lift & Pallet License a must
  • High School diploma or general education degree (GED)
  • College Diploma preferred in Teaching, Business Administration, Supply Chain Management, Operations Management or a closely related field required; or equivalent combination of education and related experience.
  • Proficient in Microsoft Office including Excel, Word, PowerPoint, Outlook
  • Sound knowledge of the Occupation Health and Safety Act.
  • Valid driver's license in good standing with access to a vehicle is required.
  • While performing the duties of this job, the associate is occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces.
  • The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call.
  • The associate may occasionally be required to travel, although infrequent, to other Operating Companies or the corporate office as business needs dictate (i.e. training).

Internal candidates apply via the Career Centre on your HR Portal / ADP Workforce Now.

External candidates submit cover letter & resume via

Our Purpose

Connecting the world to share food and care for one another

Our Mission

Delivering success for our customers through industry-leading people, products, and solutions

Our Identity

Together we define our future of foodservice and supply chain

Sysco's Vision is to be our customers' most valued and trusted business partner.

We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds expectations.

Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

Here's a sample of the many benefits Sysco associates enjoy:

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Company Pension Plan • Group RRSP • Employee and Family Assistance • Stock Purchase Plan • Unlimited on-line learning through Sysco Interactive University • Sysco product discounts • Preferred vendor discounts • Free on-site parking • Employee appreciation events • (*benefits may vary based on location or bargaining unit)

How to Apply