Sysco Canada Inc.

Canadian Head Office - Toronto, Ontario, Ontario

National Credit Associate - Bilingual (English & French)

Across Canada
Early Career

Company Overview

Sysco is the global leader in selling, marketing and distributing food products, equipment and supplies to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. We have a forty-year history of consistent success and now serve over 400,000 customers, delivering approximately 1.3 billion cases yearly. (NYSE: SYY)

For more information, visit or follow us @SyscoCanada at; or

For a full list of opportunities, visit

Role Responsibilities:

  •  Conducting collection calls and reconciling disputes to ensure company goals for collection targets are achieved
  •  Ensuring the accounts are in excellent status with issues being dealt proactively
  •  Daily and weekly monitoring of customer accounts, ensuring current status is consistently maintained to achieve departmental and organizational objectives
  •  Following up on customer requests for invoices, credits by various communication methods
  •  Managing the customer delinquent process through collaboration and communication with external and internal customers - Account Executives and Managers
  •  Working within the credit policies to minimize AR and credit risk
  •  Market, train, counsel, advise and communicate credit department policy and procedures to company personnel
  •  Maintain electronic collection files with appropriate documented system notes
  •  Assist in the overall achievement of departmental goals
  •  Preparing monthly management reports within Sysco
  •  Use of technology to track customer information, including Word, Excel, BPC, Cognos tools
  •  Participate in major department projects and take an active role in cross-functional teams to assist in driving quality improvements, processes and initiatives
  •  Assisting in the overall achievements of departmental goals, and
  •  Miscellaneous projects as requested

Qualifications/Skills/Job Requirements:

  •  Must be bilingual in English and French, fluent in oral and written
  •  College level diploma in a business function or accounting
  •  A minimum of 2-4 years related credit work experience in a multi-location environment is an asset
  •  Effectively securing prompt payment from customers while employing commercial sensitivity, business acumen and good judgment
  •  Effective business writing, professional communication, negotiation and organizational skills
  •  Ability to deal with difficult situations and/or people,
  •  Proven experience with computerized accounting systems, scanning software, strong knowledge of Microsoft Excel and Word software
  •  Ability to work in a fast paced environment
  •  A dual capacity to function both as part of a team and independently

Core Qualities for all Associates: Sysco's Leadership Framework Basics

  1. Integrity & Accountability
  2. Flexibility & Adaptability
  3. Proactive Learning

Internal candidates apply via the Career Centre on your HR Portal / ADP Workforce Now. External candidates submit cover letter & resume via

Sysco's Mission: is to market and deliver great products to our customers with exceptional service.

Sysco's Vision: is to be our customers' most valued and trusted business partner.

We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds expectations.

Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

Here's a sample of the many benefits Sysco associates enjoy:

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Company Pension Plan • Group RRSP • Employee and Family Assistance • Stock Purchase Plan • Unlimited on-line learning through Sysco Interactive University • Sysco product discounts • Preferred vendor discounts • Free on-site parking • Employee appreciation events •
(*benefits may vary based on location or bargaining unit)  

How to Apply