Sysco Canada Inc.

Canadian Head Office - Toronto, Ontario, Ontario

Key Account Representative

Mount Pearl, Newfoundland & Labrador
Early Career

Company Overview

Sysco is the global leader in selling, marketing and distributing food products, equipment and supplies to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. We have a forty-year history of consistent success and now serve over 400,000 customers, delivering approximately 1.3 billion cases yearly.


At the heart of our customer relationships is our ability to listen to our customers' needs and respond with tools that help them succeed. The Key Account Representative will be responsible for building, maintaining and growing effective relations with key customer groups through regular communication and is responsible for a territory size of between 8 - 12 million dollars in annual sales.

Role Responsibilities:

  •  Penetrate existing accounts and minimize lost business to achieve profitable sales growth and special objectives within assigned territory.
  •  Developing assigned business to achieve profitable sales growth and special objectives within assigned territory.
  •  Managing a large dollar volume of contract and hospitality groups to achieve sales targets, pieces, brand, and gross profit dollars.
  •  Evaluate market trends and recommend products to customers, based on business needs and goals.
  •  Works within all levels of the customer organization (leadership and front line) to build and maintain relationships with current and new potential customers, visiting all key accounts on a defined basis.
  •  Maintaining and understanding master distribution agreements (where applicable) and ensure service obligations are fulfilled.
  •  Leveraging and presenting Business Resources - presenting new products, menus and ideas
  •  Working with internal departments such as Merchandising, Inside Sales and Distribution to achieve high level of customer service.
  •  Liaise between customers and manufacturers for customer sampling.
  •  Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms.
  •  Develop flyers and sell sheets for new Sysco Brand and regular products; Arrange promo and listing coordination with customers; Train customers on Sysco related systems.
  •  Travel outside of office and within site's trading area.

Qualifications/Skills/Job Requirements:

  • Completion of post-secondary education, preferably with a Business, Hotel/Restaurant orMarketing/Sales concentration, or equivalent experience.
  • Minimum three years food service sales experience.
  • Superior communication and presentations skills, both oral and written.
  • Exceptional problem solving, organizational, and negotiation abilities.
  • Ability to succeed with minimal supervision in an environment involving multiple priorities and a flexible work schedule.
  • Builds strong customer relationships/partnerships
  • Strong Consultative selling skills
  • PC skills including the use of Microsoft Office products and the Internet are required.

Internal candidates apply via the Career Centre on your HR Portal / ADP Workforce Now. External candidates submit resume via

Sysco's Mission is to market and deliver great products to our customers with exceptional service. Sysco's Vision is to be our customers' most valued and trusted business partner.

We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds expectations. Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

Here's a sample of the many benefits Sysco associates enjoy:

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Company Pension Plan • Group RRSP • Employee and Family Assistance • Stock Purchase Plan • Unlimited on-line learning through Sysco Interactive University • Sysco product discounts • Preferred vendor discounts • Free on-site parking • Employee appreciation events • (*benefits may vary based on location or bargaining unit)

How to Apply