Rogers Communications

Our Digital & Technology team wakes up every day with one goal in mind – to connect Canadians to the people and things that matter most. Collectively, we’re proud to support 30 million Canadians each month.

We manage a robust portfolio that champions the leading edge of technology and media. We drive projects that expand connectivity to underserved communities from coast-to-coast-to-coast; build and enhance our fixed broadband network to provide high-speed Internet, TV and Smart Home Monitoring; and support our world class wireless network, offering our customers Canada’s largest and most reliable 5G network. As the Digital & Technology team, we are building our tomorrow, today.

Come play a key role in building the future of innovation in Canada, Let’s make your possible.

Do you enjoy working on high-scale, complex, and high visibility projects and programs?  If yes, consider the following opportunity:

 Co-op: Product Analyst- Converged (8 month co-op)

Our Digital & Technology team wakes up every day with one goal in mind – to connect Canadians to the people and things that matter most. Collectively, we’re proud to support 30 million Canadians each month. 

We manage a robust portfolio that champions the leading edge of technology and media. We drive projects that expand connectivity to underserved communities from coast-to-coast-to-coast; build and enhance our fixed broadband network to provide high-speed Internet, TV and Smart Home Monitoring; and support our world class wireless network, offering our customers Canada’s largest and most reliable 5G network. As the Digital & Technology team, we are building our tomorrow, today. 

Come play a key role in building the future of innovation in Canada, Let’s make your possible. 

Do you enjoy working on high-scale, complex, and high visibility projects and programs?  If yes, consider the following opportunity: 

Start your career with a strong foundation and spend your Co-op work term with us! Our Co-op Program gives students the opportunity to be involved in meaningful projects, contribute real work, rewarding opportunities and learn from a diverse group of leaders. We are building for tomorrow and as we plan for the future to make more possible for all Canadians, we believe it starts with Students & New Grads from coast-to-coast-to-coast.  

At Rogers, your journey is filled with limitless possibilities - let’s make your dream co-op placement possible. 

About the Team / BU: 

If you have always wanted to work at an entrepreneurial company where the employees are committed to solving big challenges and making a real difference; then join Rogers. We are a leading communications and media company where people come to do great work. We are looking for innovative individuals who are curious, love critical thinking and want to be part of our high performing and technologically driven team. 

For our Summer 2023 term, as part of Rogers Digital, the Converged Experience team is building and executing a digital strategy that focuses on the customer experience for all digital interactions. The Converged Strategy revolves around creating an agnostic roadmap and campaigns across all lines of business (e.g. Connected Home, Wireless).  This will be done in partnership with our digital and non-digital teams, interlocking with groups like Agile Marketing squads, Product Development, Convoys, Demand Management, and Tech teamsHub. We will also be looking at ways to enhance and improve customer experience at all stages of the customer lifecycle, across all digital properties. 

What you will do… 

Manage and support the day-to-day publishing of content, general site maintenance, business as usual requests and ongoing optimization of rogers.com experiences 

Partner with Digital Channel teams to create synergies across all lines of businesses and streamline end-to-end customer journey between browse, buy, self-serve, support, app 

Co-ordinate within the team to prepare ad hoc analysis, operations reviews, highlighting results, annual & quarterly planning, and key stories for the leadership team 

Execute, supports, validates and launches digital campaigns 

Support cross-functional campaigns by driving quarterly sales and competitive response offers and promotions digitally 

Collaborate with the Planning, IT and cross functional teams to prioritize and deliver digital programs and campaigns and provide ongoing communication relevant to business 

Uncover opportunities to drive digital enhancements relating to Converged through synthesis of Voice of the Customer and Voice of the Frontline reporting and competitive analysis 

Monitor digital cross sell and campaign performance and customer experience. Develop and maintain reports for performance tracking, post implementation reviews (PIRs)PIRs of program launches, and decision making 

Ability to analyze and define requirements and prioritize based on ROI and P&L  

Advise, consult and socialize with key stakeholders involved in prioritized initiatives; document business opportunities, recommend digital solutions and provide timelines and budget impacts as needed 

What you will bring: 

Enrolled in an accredited co-op program working towards a degree in Business, Commerce, Computer Marketing, Communications, Computer Science or equivalent  

Proficient in MS Office (Excel and Powerpoint) 

Experience using Adobe Analytics/ Omniture, Tableau, Google Analytics, Contentsquare, Dynatrace, Contentful and WordPress are an asset  

Working knowledge of HTML and CSS 

Passionate about business casing and storytelling through numbers 

Visual storytelling is an asset: you like to make the complex look simple 

Drive to provide leadership and direction towards accomplishing goals and taking ownership and responsibility from strategy to execution. 

Highly motivated individual with a naturally inquisitive and creative nature. 

Ability to multi-task and manage several projects at once. 

Strong self-management, self-pacing, and organizational skills necessary. 

Strong communication (written and oral) skills and negotiation skills. 

Excellent problem solving and decision-making skills. 

Here’s what you can expect in return:  

A team who deeply cares about your development and long-term career at Rogers 

A team that trusts and wants to win together  

A competitive salary 

Access to leading edge technology and services so we can make more possible for our customers and our business every day.  

A campus team that will keep you engaged through onboarding and your work term 

Schedule: [[req_RogersFullPartTime]]

Shift: Day
Length of Contract: 8 Months
Work Location: 8200 Dixie Rd (341), Brampton, ON 
Travel Requirements: Up to 10%
Posting Category/Function: Student/New Grad & Co-op
Requisition ID: 287583
 
At Rogers Digital, our team doesn’t shy away from big ideas – we bring them to life. We work tirelessly to deliver the best user experiences (period) and build amazing self-serve experiences that our customers want to use. We are customer-obsessed agents of change and are committed to innovation and creating effortless experiences for customers and frontline employees. We use cutting-edge tools and technologies to solve critical and complex problems with award-winning solutions. Our work impacts millions of customers everyday. At Rogers Digital, we’re looking for people who embrace change, take risks, and push boundaries. Learn more about our team and our work @ https://digital.rogers.com/