Inside Sales Representative at Rogers Communications - North York, Ontario

Rogers Communications

Across Canada

Inside Sales Representative

Ongoing
Competitive
North York, Ontario
Entry Level, Early Career

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize her dream. A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuels us, and moments define us.

Rogers Communications is looking for an Inside Sales Representative to work out of 857 York Mills in Toronto. In this role you will build rapport with new and existing customers, analyze customer's needs and maximize the sales potential by offering products that meet those needs. If you are self-motivated and success driven we invite you to join our winning sales team today!

Primary Responsibilities:

  • Have the passion to connect and build rapport with a variety of customers and their changing needs
  • Must be comfortable working in a highly structured, sales driven environment
  • Actively listen to customers, analyze their needs and offer customized solutions.
  • Be talented and motivated and have the drive to succeed
  • Be able to ask great questions in order to identify customers' needs
  • Offer additional Rogers's products and services
  • Meet/Exceed established sales targets
  • Take appropriate action to efficiently resolve issues
  • Take accountability to solve issues from beginning to end
  • Have an entrepreneurial spirit
  • Provide world-class customer service during every customer interaction
  • Receive inbound sales calls from existing and new customers
  • Using effective relationship building skills and probing abilities to successfully close a sale
  • Creating a need by educating customers on product and services and maximizing the sales potential

Qualifications:

  • Completed high school diploma or higher
  • Excellent English & French speaking skills an asset
  • Available to work on a flexible schedule: days, evenings and week-ends to meet customer demand
  • Possess superior multitasking abilities
  • Able to achieve sales quotas
  • Experience in an outbound cold calling sales capacity
  • Must be computer literate: strong keyboarding and internet navigation skills and basic arithmetic skills required
  • Strong listening and communication skills, professional telephone manner, and ability to deal with customers tactfully and effectively in a fast paced, ever changing work environment
  • Must be punctual and committed to work schedules
  • Demonstrated ability to positively influence others
  • Demonstrated ability to problem solve in a time pressure environment

Schedule: Full time

Shift: Variable

Length of Contract: Not Applicable (Regular Position)

Work Location: 857 York Mills Rd. (055), North York, ON

Travel Requirements: Up to 10%

Posting Category/Function: Sales & Inside Sales

Requisition ID: 124531

Together, we'll make more possible, and these six shared values guide and define our work:

  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what's right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You can also reach out to our team at RogersRecruiting@rci.rogers.com to begin a conversation about your individual accessibility needs throughout the hiring process.

How to Apply