Inside Sales Representative at Rogers Communications - North York, Ontario

Rogers Communications

Across Canada
This job is no longer available.

Inside Sales Representative

North York, Ontario
Entry Level

We support and encourage employees to find long term success and explore opportunities that play to their individual strengths and passions. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden your experience, and help you build a rewarding career at Rogers.

We’ve established a new set of internal hiring rules to help you find long-term success at Rogers. Click here to access Your Career @ Rogers – Ground Rules and become familiar with the new requirements.

Primary Responsibilities:

  • Have the passion to connect and build rapport with a variety of customers and their changing needs
  • Must be comfortable working in a highly structured, sales driven environment
  • Actively listen to customers, analyze their needs and offer customized solutions.
  • Be talented and motivated and have the drive to succeed
  • Be able to ask great questions in order to identify customers’ needs
  • Offer additional Rogers's products and services
  • Meet/Exceed established sales targets
  • Take appropriate action to efficiently resolve issues
  • Take accountability to solve issues from beginning to end
  • Have an entrepreneurial spirit
  • Provide world-class customer service during every customer interaction
  • Receive inbound sales calls from existing and new customers
  • Using effective relationship building skills and probing abilities to successfully close a sale
  • Creating a need by educating customers on product and services and maximizing the sales potential


  • Completed high school diploma or higher
  • Excellent English & French speaking skills an asset
  • Available to work on a flexible schedule: days, evenings and weekends to meet customer demand
  • Possess superior multitasking abilities
  • Able to achieve sales quotas
  • Experience in an outbound cold calling sales capacity
  • Must be computer literate: strong keyboarding and internet navigation skills and basic arithmetic skills required
  • Strong listening and communication skills, professional telephone manner, and ability to deal with customers tactfully and effectively in a fast-paced, ever-changing work environment
  • Must be punctual and committed to work schedules
  • Demonstrated ability to positively influence others
  • Demonstrated ability to problem solve in a time pressure environment

The successful candidate will be a full-time employee of Rogers and will receive:

  • Full training on Rogers products and ongoing support to succeed in the role
  • An attractive remuneration package includes base pay and commissions
  • Medical and Dental benefits that begin on day 1
  • Discount on Rogers Communications services (upon eligibility)
  • Access to multiple Wealth-Accumulation Programs
  • Smartphone for business use

Posting Type: Internal and External Candidates Considered

Hiring Manager: Lucy Zambri

Recruiter: Olayemi Ogunyeye

Salary Grade: 445

Schedule: Full time

Shift: Variable

Length of Contract: Not Applicable (Regular Position)

Work Location: 857 York Mills Road (857), North York, ON 

Travel Requirements: Up to 10%

Bargaining Unit/Union: NON

Posting Category/Function: Sales & Inside Sales

Referral Bonus Amount: $$1,000.00