Rogers Communications

Across Canada
This job is no longer available.

Customer Base Program Execution, Marketing & Base Management

ASAP
Competitive
Toronto, Ontario
Internship, Co-op

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize her dream. A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuels us, and moments define us.

Rogers Co-op Program:

Start your career with a strong foundation and spend your term with us! We're looking for motivated students who want to make an impact. Your co-op experience at Rogers will prepare you for the real world, and will empower you to take on challenging work after you graduate. Throughout your term, you'll gain first-hand exposure to what life is like at our organization. You'll work alongside industry professionals who will support your overall growth, and you'll be responsible for business-impacting work that will help you transition into the various new grad opportunities we offer post-graduation. We want you to explore our organization so you can find your fit within it.

Your Business Unit:

The EBU Customer Base Management team is seeking support to execute various customer programs and campaigns. The successful candidate must be a self-initiator who is able to work independently as well as in a collaborative team environment. If you are interested in gaining valuable experience in an exciting and supportive office environment, and are passionate about being part of a winning team, come join us!

Responsibilities include but are not limited to:

  • Assist in executing various programs supporting our Enterprise customer base
  • Work with Sales to implement new customer retention and renewal programs
  • Support the execution of existing programs across our largest customer accounts
  • Collaborate with our Sales teams to gain feedback on the effectiveness of implemented programs
  • Work with our Customer Base Program Development team:
  • Coordinate updates and analysis of existing programs
  • Engage with Sales to determine feedback on proposed future programs
  • Able to work comfortably with large amounts of data to glean insights and provide reporting numbers to senior management. Comfortable working within Excel
  • Work comfortably in Salesforce to drive campaigns, and track dispositioning
  • Attend key meetings; communicate minutes and follow-up as applicable
  • Assist Customer Base Managers in their day to day activities
  • Represent Rogers Communications Inc. in a professional manner at all times

Qualifications

  • Proficient in MS Office (PowerPoint, Word, Excel)
  • Strong communication skills (both verbal and written)
  • Ability to prioritize, multi-task, coordinate and complete tasks to meet deadlines
  • Resourcefulness, creativity and sound judgment
  • Attention to detail; Ability to adapt to changing environment
  • Ability to adjust to shifting priorities and demonstrate urgency when needed

How to Apply:

Create an applicant profile, if you do not have one already at jobs.rogers.com

Submit your cover letter, resume and unofficial transcripts to the posting

To learn more about the program and who we look for, visit campus.rogers.com

Schedule: [[req_RogersFullPartTime]]
Shift: Day
Work Location: 333 Bloor Street East (012), Toronto, ON
Travel Requirements: None
Posting Category/Function: Student/New Grad & Intern
Requisition ID: 135167

Together, we'll make more possible, and these six shared values guide and define our work:

  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what's right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You can also reach out to our team at RogersRecruiting@rci.rogers.com to begin a conversation about your individual accessibility needs throughout the hiring process.