Responsible Gambling Council

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Service Coordinators

Jan 20, 2019
Peterborough, Ontario

The Responsible Gambling Council is one of the world’s leading experts in problem gambling prevention. The Council is seeking two (2) Casual Service Coordinators for its PlaySmart Centre at Shorelines Casino Peterborough. The PlaySmart Centre is a place where all players can get facts, tools and advice. The Centre provides on-site information about safer play and a wide range of topics. Staff will also offer immediate assistance and referrals to players who may be concerned about their own gambling or someone close to them. Staff must be available to work shifts between the hours of 10:00am – midnight, 7 days a week.

Responsibilities include:

  • Participating in the delivery of prevention and awareness programs/health promotion
  • Assisting patrons who may be concerned about their own gambling or that of someone close to them. This may involve crisis management, short term assistance and referrals to community agencies.
  • Interaction and collaboration with gaming staff and community agencies in the delivery of new awareness initiatives
  • Communications and event management

With a minimum of 3 years of experience, the Service Coordinator must possess outstanding skills in communications and human services that may come from a range of backgrounds including the social sciences, health promotions, individual and family counselling, public health nursing, and related fields. The successful candidates will be sensitive to the needs of individuals who are experiencing problems and demonstrate excellent judgment and the ability to quickly establish rapport with the people we serve. Experience in the delivery of community educational events/programs is also a key requirement. Fluency in Mandarin, Cantonese or another second language is a highly desirable asset.

Candidates must be flexible to work shifts, including days, evenings, weekends and holidays. Some overnight travel to satellite locations within the region may be required. The rate of remuneration is $25.82 per hour.

The Responsible Gambling Council is committed to providing an accessible recruitment process and workplace. Please let us know if you require accommodation under the Accessibility for Ontarians with Disabilities Act (AODA). We thank all applicants for their interest, however, only candidates selected for an interview will be contacted.

Resumes with covering letters referencing “PSC-SCP” must be received by January 20th, 2019, end of day.

The Selection Committee – PlaySmart Centre
Responsible Gambling Council
411 Richmond Street East, Suite 205
Toronto, ON M5A 3S5
Fax: 416-499-8260

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