Ontario Council of Agencies Serving Immigrants

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Content and Partnership Coordinator

Dec 17, 2018
$50,000 / Year + plus benefits package
Toronto, Ontario
Entry Level

About OCASI:

The Ontario Council of Agencies Serving Immigrants (OCASI) acts as a collective voice for immigrant and refugee-serving organizations and coordinates response to shared needs and concerns. OCASI is a registered charity governed by a volunteer board of directors. OCASI’s membership is comprised of over 230 community-based organizations in Ontario.

Position Summary:

The National Settlement Sector Community of Practice (CoP) will be an online community where sector staff, leaders can engage to learn, share, connect and collaborate.

The sector’s vision is that the CoP will be a common space that:

  • Connects settlement practitioners who may never come into contact otherwise
  • Provides a shared context for practitioners to communicate and share information
  • Enables dialogue between people who have an interest in solving the same or similar problems
  • Stimulates learning
  • Captures and diffuses existing knowledge
  • Introduces collaborative processes and encourages the free flow of ideas and information
  • Helps people organize around issues
  • Generates new knowledge

The Coordinator, Content and Partnership  – National Settlement Sector Community of Practice (CoP) is responsible for facilitating / supporting the various roles and responsibilities required to support implementation and actualization of system-wide Communities of Practice in the Immigrant and Refugee Serving Sector. 

The Coordinator works closely with all members of the CoP Project Team, National Advisory Committee (NAC), Project Management Team (PMT), Content Team, and other OCASI staff and key stakeholders to ensure ongoing growth and development of the CoP.

The Content and Partnership Coordinator – National Settlement Sector Community of Practice (CoP) will have a commitment to and awareness of equity, access to services, anti-racism and anti-oppression, gender-justice and anti-poverty as it relates to immigrants and refugees.


  • Develops project goals in conjunction with the supervisor (or where already developed may recommend revisions to some of the components)
  • Develops work plans, timelines, implementation strategies and plans
  • Develops and implements strategies to encourage and obtain stakeholder and community support
  • Identifies other agencies and organizations as project partners
  • Coordinate the creation and expansion of a diverse and dynamic, geographically-dispersed CoP in accordance with the vision and project objectives
  • Support Administrators, CoP Leads and CoP Facilitators
  • Plans, facilitates and conducts meetings;
  • In collaboration with CoP members, establish the direction of the CoP and actualize a plan to meet the needs of the group.
  • Prepares narrative report to funders and stakeholders as required
  • Participates in evaluative reports on project progress


  • Excellent verbal communication skills, and confident and effective presentation and facilitation skills
  • Strong research, writing and editing skills, especially within a web context; ability to write using plain language
  • Relevant post-secondary diploma or degree (e.g. social science, social work, community development, immigration & settlement studies)
  • 3-5 years of experience working in a non-profit or community-based agency
  • Experience working in a newcomer direct service information and referral environment, preferably in the area of settlement is an asset
  • Experience in exploring partnership opportunities, and building, nurturing, and sustaining partnerships across a wide variety of stakeholders and organizations
  • Demonstrated ability to integrate in-depth knowledge of equity, access, and anti-racism into all aspects of the work
  • Experience in web content management; experience with writing content in HTML (using software like Dreamweaver); familiarity with web-based content applications
  • Proficiency with computers and Internet, including familiarity with community internet technologies and online discussion forums, social media (especially Web 2.0)
  • Strong interpersonal skills, demonstrated relationship management experience, strong networking, and community consultation skills and ability to collaborate with a broad range of stakeholders (partners, users, and internal teams)
  • Excellent attention to detail, solid judgement, proven analytical and problem-solving skills, strong organization skills, ability to meet tight deadlines and demanding schedules
  • Understanding  the potential and power of the technology to meet the important Professional Development needs in the Immigrant/settlement sector
  • Ability to travel, as required

Compensation: $50,000 / Year + plus benefits package

Location: Toronto

How to apply:

Please submit your covering letter and resume by December 17, 2018, before 5:00 p.m. to:

Hiring Committee, OCASI

E-mail: gethired@ocasi.org

OCASI is committed to Employment Equity.

Thank you to all applicants for applying. However, we regret that only candidates selected for an interview will be contacted. No telephone inquiries please.

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