CRM Developer, Technology Consulting

ASAP
Competitive
Regina, Saskatchewan
Early Career

DIFFERENT BY DESIGN

At MNP we pride ourselves on being different – it's our entrepreneurial drive that sets us apart. It's the same drive that's helped us become Canada's fastest growing national firm. We foster collaboration, value your ideas, promote based on talent, live balanced lifestyles and make time for FUN. We are one firm, one team, collaborating to support you wherever you want to take your career.

Join the momentum. We are seeking a CRM Developer for our growing Technology Consulting team. Driving business excellence, MNP is a leading national accounting, tax and business consulting firm in Canada. Our Consulting team works with organizations in the public, private and not-for-profit sectors to provide innovative strategies tailored to maximize efficiencies, enhance performance and increase profitability. Specifically, our recognized Technology Consulting team works with clients to translate technology issues and opportunities into meaningful results that meet organizational needs.

RESPONSIBILITIES AND QUALIFICATIONS

Performance Expectations

Use your extensive product knowledge to define and present effective Dynamics CRM/365 solutions

Collaborate with the client and project team to identify client needs through interviews, workshops and requirements analysis

Understand, diagnose and recommend solutions for specific functional and technical challenges

Implement Dynamics CRM/365 solutions leveraging out of the box capabilities, configuration and customization

Help select and execute selected approaches to delivery including waterfall and agile

Take responsibility for the success of the overall solution and contribute to project planning, management and status reporting

Collaborate with firm leaders and other team members to perform peer review and share knowledge

Understand, evolve and augment team best practices

Interface with clients to understand needs, explain designs and demonstrate solutions

Lead and mentor other CRM developers and consultants

Communicate effectively, proactively and meaningfully

Take a proactive approach to professional development and take advantage of the many opportunities to grow your ability

Develop a thorough understanding of MNP's services, businesses and industry

Contribute to the development of new ideas and approaches to improve work processes

Raise awareness of MNP at community events

Attend internal MNP courses to further develop your technology consulting knowledge

Credentials

Possess a post-secondary diploma or degree in a relevant field

Willingness to travel to client project sites as needed

Three (3) or more years of technical experience implementing Dynamics CRM/365 solutions

Five (5) or more years of consulting or industry experience

Ideally, experience with all Dynamics CRM versions from 4.0 to 2016 and Dynamics 365/CRM Online

Strong understanding of the full implementation lifecycle including requirements, architecture, design, development and testing; strong SureStep understanding a bonus

Development experience with other related technologies such as Dynamics CRM/365, SharePoint, Reporting Services (SSRS) or PowerBI would be beneficial

Previous experience working with Government of Canada departments and understanding of the sector is strongly preferred but not mandatory

Experience with custom/ xRM development would be a bonus

Experience with other CRM and ERP packages

Valid Government of Canada security clearance at Reliability level or above

Core Competencies and Personal Characteristics

Integrity –

professional whose honesty, integrity, confidentiality and high ethical standards contributes to effective leadership and optimal business relationships

Energy –

displays enthusiasm, optimism, drive and passion while maintaining a high level of productivity and a balanced lifestyle

Diversity –

understands the importance of different backgrounds, perspectives and experiences and is respectful of individual differences

Communication –

effectively expresses ideas and conveys information in business writing, conversations and interactions with others

Client Service Excellence –

understands the importance of quality client service by being courteous, responding to client requests in a timely manner and monitoring satisfaction

Teamwork & Relationship Development –

works collaboratively with team members in order to achieve a common goal and develops, maintains and strengthens relationships with others, both inside and outside the Firm

Accountability –

takes responsibility for one's own performance by setting clear goals and tracking progress against those goals; is highly organized and uses personal judgement and decision making

Flexibility –

effectively manages multiple assignments, adapts to changing priorities and is able to work independently or as part of a team

Work Ethic –

consistently performs to high quality standards, is dependable and has a constant drive to improve

MYREWARDS@MNP

MNP encourages a balanced lifestyle and offers benefits that suit the way our team members work and play! In addition to a competitive salary, our MyRewards@MNP package includes paid personal days, wellness program initiatives, health and dental benefits, a group pension plan with matching contribution, firm sponsored social events and professional development assistance.

MNP proudly serves and responds to the needs of our clients in the public, private and not-for-profit sectors. Through partner-led engagements, we provide a collaborative, cost-effective approach to doing business, with innovative strategies to help organizations succeed across the country and around the world.

How to Apply