John Howard Society of Durham Region

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Youth Employment Advisor - Youth Job Connection

Jan 21, 2019
Various Locations, Ontario


Full time (35 hours per week) with benefits

Start Date: As soon as possible

Job Summary

The Employment Services of John Howard Society is funded by the Ministry of Training Colleges and Universities.  Employment Ontario (EO) is the province’s one-stop service delivery system. Its goal is to provide support to individuals to obtain sustainable employment through a full suite of services that include Information/Resource, Client Service Planning and Coordination, Job Search, Job Placement and Matching and Job Retention.

As part of Employment Ontario, Youth Job Connection is a program delivered by a network of service providers within the province. The program is designed to help youth between the ages of 15 and 29 who face complex barriers to employment. The goal is to achieve long-term employment, meaningful careers, and success in their future working lives.


Reporting to the Employment Services Coordinator, the Youth Employment Advisor is responsible for providing the following four program components to eligible youth. 1. Client Service Planning and Coordination 2. Pre-employment services 3. Job Matching, placement and incentives   4. Education and work transitions support.


  Job Functions

  • Ensure that all services are provided within the standards of service maintained by JHS and consistent with the agency’s philosophical beliefs.
  • Achieves all services outcomes and targets as developed by the funder and agency
  • Meets all required deadlines.
  • Contributes to the program strategy by evaluating client and program performance: participate in developing and implementing program improvements
  • Maintain monthly performance related statistical reports
  • Liaises with other Employment and Training staff to ensure coordination of services and utilization of available resources.
  • Remain current in the field of youth unemployment and career counseling, employing new practices and tools as appropriate
  • Other duties as assigned


  • Maintain up-to-date case notes, progress reports and client files with clear rationale for methods and intervention used, and statistical documentation in accordance with the program requirements
  • Complete accurate statistical and narrative reports
  • Monitor and maintain financial tracking where required
  • Maintain statistical data relative to program objectives including client and contractual information; participate in program record keeping in an accurate and auditable manner in accordance with established program procedures
  • Operate office equipment including computers and supporting software applications.
  • Communicate effectively and tactfully in both oral and written form
  • Ongoing development of new systems and record keeping methods to ensure funding requirements are met and all documentation is complete, accurate and accountable
  • Explore new resources to stay current and provide additional information on job search techniques and create alternate delivery methods

  Client/Customer Service 

  •  Determine youth eligibility and suitability for program, and their general employment and service needs
  • Conduct participant intake and assessment to gather background information, clarify career and employment goals, identify factors that affect the individual’s ability to succeed in program, and determine individual’s interpersonal skills and motivation
  • Development of employment service plan that includes an individual’s activities, services and supports based on their employment and employability needs and career goals
  • Manage participant’s overall case and provide counselling and general support on a one-to-one basis
  • Mentoring activities that support the development of interpersonal and relationship-building skills, “soft” skill that are the foundation of workplace interactions
  • Develop and deliver relevant and current workshops or activities that support fundamental job readiness skills, career development/exploration, personal management (life) skills, job attainment skills, employment-related skills, and job maintenance and career advancement skills
  • Facilitate job matching and placement supports
  • Provide education and work transition support to bridge transition from the program to employment or further education
  • Make follow-up contact to program participants after completion of program, at 3, 6, and 12 month intervals

Case Management/Documentation

  •  Use Cognitive Skills counselling or other counselling models to evaluate job readiness, negotiate readiness for change and develop a suitable action plan (where required)
  • Maintains up-to-date case notes, progress reports and client files with clear rationale for methods and intervention used, and statistical documentation in accordance with the program requirements. Must meet Documentation Quality Standards and provide accurate and timely data entry and filing procedures to the database.

 Community Liaison

  • Partner with community organizations and in-house JHS programs that service youth with complex employment barriers, such as OW, ODSP, schools, CAS, the courts, DRPS, probation etc. for the purposes of referral and recruitment.
  • Establish relationships with employers or sector associations in Durham Region to determine job opportunities and advocate for participant job placement.
  • Make referrals to community agencies as deemed appropriate
  • Representing the agency in the community when required;
  • Establish and maintain positive relationships with other community services agencies and employers
  • Attend workshops, meetings and seminars as requested 


 Position Requirements

1. The incumbent must be able to demonstrate their abilities to:

  •  Work with and exhibit sensitivity to and understanding of the diverse racial, ethnic, disabled, sexual orientation, and cultural populations of individuals by treating individuals with respect and considers the impact of their actions.
  • Act with integrity
  • Communicates effectively (verbal/written)
  • Take initiative and show leadership
  • Remain current in the field  career counseling and training services, employing new practices and tools as appropriate

2. Must possess post-secondary education in a related field.

3. Must have high proficiency working within all Microsoft office applications.

4. Be willing to submit to a police record and vulnerable sector check.

5. Hold valid Class G drivers license or have the demonstrated capacity to travel as needed within Durham Region.




Our agency embraces diversity and encourages all qualified candidates to apply.

Recognizing the intrinsic worth and dignity of every human being, the John Howard Society is committed to uphold the principles set out in the Human Rights Code of Ontario and the Canadian Human Rights Act.

 This commitment is expressed in the following undertaking:

(1)   The Society shall provide services within its mandate to every individual without discrimination, regardless of race, ethnicity, citizenship, national ancestry, colour, creed, language, religion, marital status, family status, gender, sex, sexual orientation, age, abilities, economic status, political affiliation or criminal record.

 (2)   The Society shall maintain such personnel policies and practices as are consistent with the tenets of the Human Rights Codes of Ontario, the Canadian Human Rights Act and the Accessibility for Ontarians with Disabilities Act (AODA).

 (3)   The Society, through its employees, shall deal with representatives of the community in a responsive manner, with courtesy, respect, and without prejudice and discrimination.

Updated Feb 2016

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