Intact

Toronto, Ontario

Work at Home Call Center Agent

ASAP
Competitive
Anjou, Quebec
Entry Level

We value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be.  Join our team and make a difference!

Your Job

Workplace: The comfort of your home, teleworking

Job Status: Full time

Business hours of our Call Centre: Monday to Friday, from 8:00 am to 8:00 pm and Saturday, from 8:00 am to 5:00 pm.

About us

Insurance is too important to be complicated. That's why we work hard to make life easier for our clients by helping them protect the things that are important to them.

That's us, belairdirect. Insurance. Simplified.

This is your opportunity

We're looking for a new Agent to join our Sales and Customer Service team in our Call Centre.  And the best part is ... No sales experience is necessary!  If you're passionate about Customer Service and are known for your excellent communication and people skills, this could be the opportunity you've been waiting for.

That's not all. Combining one's personal life and professional life can sometimes be very difficult. We understand it. We offer you with the opportunity to work from home, while maintaining a strong and regular connection with your Manager and your co-workers.

How you can make a difference

As a Customer Service Teleworker , you will become an expert at providing our current or potential customers with the best insurance coverage options for their cars and homes. You will listen to them, understand their needs, and communicate - in the most simple and easy to understand terms - the available choices and related benefits. We work together to provide an outstanding customer experience, so your team spirit and talent for getting things done will help you find success in this role.

To know more about the role, we invite you to watch this short video by clicking here: https://youtu.be/DS8ghzm2grY.

Your Skills

A few of the perks ...

  • Hybrid (online and in-person) paid training that prepares you for obtaining a Representative's Certificate in Damage Insurance
  • Work from the comfort of your home. We provide you with the necessary computer equipment.
  • Better balance between your personal and professional life. We understand how essential this is to offer you a better quality of life.
  • Significant time saving by avoiding daily trips to the office.
  • Spending account for your well-being.
  • An excellent flexible Benefits Program, available to you starting from day one on the job for guaranteed security of mind.

Does this sound like you?

  • A High School graduate;
  • A champion of collaboration and teamwork (yes, even at a distance it is important to build strong links with your team! That is why you will only need to come to the office once a week.);
  • Love working in a quiet environment without distraction;
  • A good listener and communicator;
  • Able to go with the flow - you're at your best when things are moving fast!
  • A talent for influencing positive and beneficial decisions;
  • Bilingualism in French and English is mandatory.

If yes, apply today!

If you have any questions, do not hesitate to reach out to us by email at acquisitiondetalents@belairdirect.com.

We can't wait to learn more about you!

Closing Statement

We are an Equal Opportunity Employer

At Intact, our values guide everything that we do.  We celebrate our differences and appreciate our similarities.  That's why we are committed to building an inclusive and inspiring environment for all employees.  If you need a specific accommodation during the recruitment process, please let us know and we will be happy to provide.

Background Checks

As an employer and publicly traded financial services company, the best interests of our customers, employees and shareholders are important to us.  We want Intact to be a great place to work!  This means that you'll be asked to consent to background checks so we can learn more about you. Please note that for positions with access to financial data or funds, your credit must be in good standing.

Eligibility

It's important that you are legally eligible to work in Canada at the time an offer of employment is made.  You may be requested to provide proof of eligibility at that time.

How to Apply