System Services Representative X 2
The top responsibilities for this SSR role are: Keep an excellent customer satisfaction at all time. Repair IT equipement from IBM and a lot of OEM manufacturing companies. Fix software problems for all customer with a contract with IBM in the Montreal area.
Required Technical and Professional Expertise
- Deep It Skills (3 years minimum).
- ABM, laptop & desktop 3 years, Servers 3 years, Software 3 years, Networking 3 years, Storage 3 years.
- Must be bilingual French/English
Preferred Tech and Prof Experience
- 3 years of Break-fix repair in an IT Company is a must.
- Deskside support would also be considered.
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.