Food Banks Canada

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Manager of Volunteers and National Programs

Nov 19, 2018
Mississauga, Ontario

About Food Banks Canada

Food Banks Canada is a national charity representing the food bank community across Canada.  More than 860,000 people are assisted by a food bank each month, 38% of whom are children. Food Banks Canada’s mission is to provide national leadership to relieve hunger today and prevent hunger tomorrow in collaboration with the food bank network in Canada.

Purpose and Overview of the Position

Reporting to the Chief Network Services Officer, this position will be a key member of the Network Services team and will provide management and oversight to a portfolio of programs that serve the food bank network in Canada. Initially, the role will focus on developing, implementing, evaluating, and supporting the expansion of two key national program areas, though priorities can shift in the role as opportunities arise. These two areas of focus include: 1) designing, establishing and delivering a new national corporate employee engagement (volunteerism) initiative to connect corporate volunteers with their local food banks; and 2) leading the delivery of the After the Bell child hunger relief program, including managing the project, leading a cross-functional team, and being  program lead with the food bank network. 

This position is a great opportunity to lead innovative programs to support provincial associations and food banks across Canada, to learn about the issue of hunger in Canada, to gain in-depth knowledge of the nonprofit sector, and to make a meaningful contribution to a great cause.

Specific Accountabilities

Working in a team environment, you will have responsibility for:

National Program Management

  • Manage the delivery of the After the Bell child hunger relief program, including:
    • Plan and oversee an annual large-scale employee volunteering event to pack food for kids;
    • Grow the program to support more food banks in new regions across the country;
    • Support provincial associations and food banks delivering After the Bell to ensure effective communications as they deliver the program in their local communities;
    • Lead the project management and planning for After the Bell with an internal, cross-functional team.
  • Manage the development and execution of key network services and programs identified as priorities aligned within Food Banks Canada’s strategic plan
  • Ensure that network services and programs are developed with input and support of the food bank network in Canada
  • Manage the evaluation of programs, including the collection of data and stories that demonstrate the impact of Food Banks Canada’s network services and programs
  • Manage consultations and meetings with stakeholders in the food bank network
  • Support the Development team to secure funding and steward donors for the execution of network services and programs

Corporate Employee Engagement Management

  • Develop and manage the execution of a new national corporate employee engagement program with the food banking network
  • Coordinate volunteer opportunities between food banks and corporate partners
  • Build positive, collaborative relationships with food bank organizations and corporate employee engagement teams, and seek to understand and support their needs. Build and support mutually beneficial partnerships
  • Manage the development and production of resources to support the national corporate employee engagement program
  • Track the success of the employee engagement program to implement continuous improvements and adapt to changing needs
  • Collect data, stories, and create reports relating to national corporate employee engagement opportunities and their impact
  • Promote national corporate employee engagement opportunities throughout the food bank network
  • Support the recognition and stewardship of Food Banks Canada’s internal volunteers

Other duties and projects as assigned

Education, Experience and Attributes

  • University degree or college diploma in a relevant field (for example, social work, community development, public administration, social sciences, etc…)
  • 5-7 years of experience in non-profit program management role
  • Program design and delivery experience, and extensive experience, skills, and training in successful project management
  • Experience in volunteer management and oversight of volunteer programs
  • Understanding and experience executing program evaluations
  • Professional and self-confident, with excellent communication and interpersonal skills
  • Skilled at building positive relationships with a diverse group of stakeholders
  • Initiative, self-starter, with an ability to work with little supervision
  • Creative, flexible and able to adapt to change
  • Organized and able to manage multiple priorities and deadlines
  • Commitment to the mission of Food Banks Canada and a familiarity with the issues of poverty and hunger in Canada
  • High level of computer proficiency (Microsoft Office)
  • Experience working in the nonprofit sector, national organizations within a networked structure or an association is an asset
  • French language skills an asset

 This full-time position is located in Food Banks Canada’s Mississauga, Ontario office.

Food Banks Canada offers competitive salary, comprehensive benefits, flexibility, free parking and other benefits, including a supportive and fun workplace with a fantastic group of colleagues.

To apply for this position, please send your resume and cover letter to with “Manager of Volunteer and National Programs” in the subject line. The application deadline for this role is November 19, 2018.

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