Farm Credit Canada

Technical Analyst (Bilingual)

Jul 25, 2022
Regina, Saskatchewan
Full Time

Job Number: R-1003798

Location: Regina, Saskatchewan; Various FCC offices may be considered

Closing Date: June 10, 2022

Worker Type: Term (Fixed Term)

Language(s) Required: English, French

Term Duration (in months): 24

Service desk experience rewarded

Implement and support commercial off-the-shelf software solutions through configuration or, sometimes, light scripting. This position is designated bilingual (English and French), and the successful candidate must be able to communicate in both of Canada’s official languages.

What you’ll do: 

  • Assist staff face to face with common IT issues 
  • Resolve issues with technology through one-on-one interactions 
  • Troubleshoot a variety of first-level IT support issues on different platforms and programs 
  • Answer questions and provide advice by phone, email or chat  
  • Develop documentation for common issues 

What we’re looking for: 

  • A friendly attitude and exceptional customer service commitment 
  • The ability to work independently and with a high-performing team 
  • The ability to perform physical relocation of hardware on a regular basis (20-40lbs) 
  • Understanding of technical terminology and concepts 

What you’ll need: 

  • An undergraduate degree in computer science, engineering or mathematics or and equivalent level of experience 
  • In-depth knowledge of common software and operating systems 
  • Knowledge of computer hardware and peripherals 

 

How to Apply