Family Services of Greater Vancouver

This job is no longer available.

Project Parent Family Counsellor

Dec 21, 2018
Surrey, British Columbia
Early Career

Project Parent Family Counsellor Competition #122-18



Founded in 1928 and celebrating its 90th year, FSGV is a charitable organization with nearly 100 social services programs and 500 employees across Vancouver and the Lower Mainland.

Our values:

  • Innovation
  • Integrity
  • Diversity
  • Optimism
  • Excellence

FSGV commands respect in the community while envisioning and impacting brighter futures for the people we serve.  We provide a supportive workplace for our staff and professional, effective services for our clients, including counselling, therapy, advocacy, education, employment support and community services.


Provide counselling, parent-education and support to families and children (0 - 12 years) referred by MCFD and provide linkage between the family, the community, MCFD and other professional services.

This is a 35 hours / week position.  This position reports to the Program Manager of Project Parent Fraser South.  The position is located at FSGV’s Surrey (Guildford) office.  Persons with a second language (i.e. Spanish, Farsi / Dari, Cantonese, Mandarin, Punjabi, etc.) are encouraged to apply.


Under the direction of the Program Manager, the Family Counsellor is responsible for:


Conduct assessments of the needs, dynamics and functioning of families.

  • Develop goals with the family, and re-develop those goals
  • Develop and implement a counselling service, support and intervention plan in collaboration with the family
  • Provide service in the family home, at the PPFS office or in the community
  • Arrange integrated case meetings; participate in meetings in collaboration with the family
  • Connect children and parents to the appropriate supports
  • Advocate for the child and / or family, particularly in regard to housing, health, basic needs or schooling
  • Evaluate the effectiveness of services delivered to the child
  • Observe interaction between parent and child in their home environment during key times of the day, e.g.: mornings, mealtimes, bedtime.  Coach, model and educate using various therapeutic parenting models and psycho-education
  • Provide information on child development, nutrition, safety, discipline and home management
  • Also address concrete needs dependent on family needs, as required

Consultation, Referral and Education

  • Liaise as appropriate with other agencies / professionals for purposes of consultation, referral and advocacy
  • Testify in court when required

Case Management / Record-Keeping

  • Maintain case records as part of client files, including a log of client sessions, the focus of each session, the approach / intervention utilized, the outcome of the session and any resulting plans
  • Maintain accurate records of assessments, contacts, referrals and report to MCFD as required
  • Maintain up-to-date case files in the agency information management
  • Maintain other elements of client files as necessary to the provision of services and case management
  • Complete assessment and progress & closing reports
  • Complete data collection for agency programs, agency accreditation and reporting needs
  • Ensure that agency and accreditation standards are met in delivering services

Professional Development

  • Remain up-to-date on: best practices for family preservation and reunification, child welfare and parenting
  • Network with colleagues and other professionals in the field


  • Complete administrative requirements i.e. on-line timecards
  • Attend staff / team meetings as required; contribute to the development of knowledge and best practice


  • Knowledge of child welfare policies
  • An understanding of integrated case management / wrap-around services
  • Working knowledge of different parenting strategies and the ability to share these strategies
  • In-depth knowledge of child abuse
  • Excellent crisis intervention skills
  • Excellent verbal (including telephone and in-person) and written communication skills (including the ability to write assessment reports)
  • Ability to work with families who are from diverse cultures who may present with multiple service needs related to poverty, addictions, violence, child abuse or neglect, attachment and mental health issues
  • Competence in a Windows PC environment


  • Family counsellors will have a minimum of a Master's degree in a social science (e.g. MSW / MA / MEd in counselling psychology) and / or an equivalent combination of education and experience
  • Minimum of 3 years' experience working with children ages 0 - 12 years


  • Vehicle required
  • Ability to work evenings
  • Ability to pass a criminal record


FSGV offers purposeful careers, serving the most vulnerable members of our community.  This role offers you the opportunity to help parents nurture and strengthen their families, influence the growth of a new team, nurture cooperative relationships and make a positive impact in our community.

FSGV provides a comprehensive compensation package, with pension and generous extended health benefits for our regular staff.

FSGV supports career development and training for staff to reach their potential, and offers mentorship & professional advancement in a supportive environment.  We recognize the importance of work-life balance, wellness and a safe, inclusive & welcoming workplace that values diversity and respect for all.

Work Hours: 35 Hours per Week (Tuesday to Friday)

Salary: Salary Grid 10, Step 1   $1,861.30 bi-weekly

Location: Work in the culturally diverse city of Surrey and its surrounding communities.



If this describes you, please send us your resume and cover letter (indicating the competition number 122-18 in email subject line).  Please tell us where you heard of this opportunity, and in your cover letter, outline your interest and demonstrate your relevant experience for this role.

**if you are an internal candidate, please indicate “INTERNAL” in the subject line of the email**

Send your application to: Michelle Crowley, Program Manager, Project Parent Fraser South at

Post End Date: This position will remain posted until the role is filled.


Only shortlisted candidates will be contacted for interviews. Thank you for your interest.

FSGV is committed to the principles of diversity.  We encourage applications from qualified people of all gender expressions and identities, sexual orientations, visible minorities, Indigenous persons and persons with disabilities.

This job is from CharityVillage