Export Development Canada

Ottawa, Ontario
This job is no longer available.

Underwriter, Credit Operations

Jun 21, 2019
Ottawa, Ontario
Entry Level


EDC is Canada’s export credit agency, offering information, knowledge and innovative commercial solutions to help Canadian exporters and investors expand their international business. We take on risk so Canadian businesses can take on the world.

When you join our team, you’ll be helping Canadian companies bring their vision, passion and innovation to the global marketplace. Your knowledge and expertise will support more than 10,000 Canadian companies and their customers in as many as 200 markets worldwide. You’ll work shoulder-to-shoulder with the best and brightest in an inclusive, collaborative environment that fosters professional development and success. And you’ll know that you’re making a difference every day—for companies, for Canada and for the people you work with.

Year after year, EDC has been recognized as a Top 100 and Top Family-Friendly Employer.

Team & Job Overview

EDC’s Credit Insurance Underwriting group is looking for dynamic and motivated professionals to assist Canadian companies go, grow and succeed internationally. Working in close collaboration with both internal and external partners, the successful candidate(s) will facilitate international trade by helping our customers protect themselves against the risk of non-payment from foreign companies. 

In the Credit Insurance Underwriter (Level 1) role you will be relied upon to engage with EDC’s information providers and internal customers to support the assessment of counterparty creditworthiness, with a goal of achieving the optimal balance between customer-centricity and EDC’s business requirements. In addition, you will actively participate in the attainment of the group’s performance and growth objectives and be engaged in continuous improvement in order to remove obstacles, enhance the work environment and improve the customer experience.

We intend to use this candidate pool to fill openings in 2019.

Discipline Summary  

  • Delivers credit insurance solutions to facilitate international trade;
  • Supports the assessment of risk of the proposed solutions in meeting customer needs, and provides on-going customer service throughout the product lifecycle;
  • Supports the assessment of creditworthiness and risk level of buyers and performs some basic credit risk analysis to understand the company's current and future capabilities with regards to all types of obligations (ex: debt repayment, profitability and cash flow management), and uses business/economic/political analytical thinking to identify other types of risks associated with the transaction;
  • Participates in continuous process improvement initiatives to streamline operations. 

Key Responsibilities  

  • Establishes relationships with internal customers;
  • Validates buyers and leverages various external stakeholders to source credit and financial information;
  • Applies standard processes to source, consolidate and document credit and financial information in a reliable and efficient manner;
  • Supports the assessment of the credit worthiness and risk level of a buyer based on a credit and financial review;
  • Assists with data requests and ensures the integrity application data.

Screening Criteria   

  • Completed an Undergraduate Degree in Accounting, Business Administration, Finance or in a related field
  • 1-2 years’ experience in insurance underwriting
  • 1-2 years’ related experience providing exceptional customer service
  • Strong preference will be given to bilingual candidates (English and French) 

Soft skills

  • Proven ability to effectively and efficiently engage with other people and strong teamwork abilities
  • Proven track record in delivering exceptional customer experience
  • Highly agile and open to change
  • High degree of curiosity and willingness to question the status quo in order to improve the work environment
  • Track record of continuous self-improvement and personal growth
  • Self-starter with a proven ability to execute on work in a timely and high-quality fashion


  • Working knowledge of insurance underwriting principles and practices
  • Experience in the banking industry 

Salary Range 

  • $52,000 - $79,000, plus performance-based incentive

Only candidates selected for an interview will be contacted.

Application deadline: June 21, 2019, 11:59 p.m. EST on www.edc.ca/careers

EDC is committed to employment equity and actively encourages applications from women, Aboriginal people, persons with disabilities and visible minorities. If selected for an interview, please advise us if you require special accommodation.

Candidates must meet the requisite government security screening requirements.


Primary Location: Canada-Ottawa

Schedule: Full-time

Job Type: Permanent